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German Speaker Customer Support Agent - Full Remote

Role overview

Qualifications

  • Native or C1+ level of German
  • Good command of English (B1 or higher)
  • Excellent communication and problem-solving abilities
  • Strong self-motivation and organizational skills

Responsibilities

  • Handle email, chat, and phone interactions with customers
  • Provide solutions, product guidance, and support
  • Participate in full training and support international team efforts

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Self-Motivation
  • Organizational Skills
  • Teamwork

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

German-Speaking Customer Support Representative (Fully Remote from Turkey)

We are currently hiring German-speaking Customer Support Representatives to join a global team working 100% remotely from Turkey.
This role offers a permanent contract, competitive salary, full benefits, and the flexibility to work from home the perfect balance between professional growth and personal comfort.

Position Overview

You will handle email, chat, and phone interactions with customers, providing solutions, product guidance, and support.
Full training is provided, and youll be part of an international and supportive team focused on quality and collaboration.

What We Offer

  • Full-time permanent contract (40 hours/week)
  • Net salary starting from 60,000 TRY/month
  • Fully remote role work from anywhere in Turkey
  • Private health insurance and employee benefits
  • Paid training and professional development
  • Friendly, inclusive, and multilingual work culture

Requirements

  • Native or C1+ level of German
  • Good command of English (B1 or higher)
  • Excellent communication and problem-solving abilities
  • Strong self-motivation and organizational skills
  • EU passport or valid Turkish work permit required
  • Previous experience in customer support is welcome but not essential

Start Date: Early November 2025
Location: Remote (based in Turkey)
Contract Type: Permanent, full-time

Ready to start your remote career in Turkey?
Get in touch today:

Email: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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