Logo for RISEUP Group

German Customer Service / Work from home

Role overview

Qualifications

  • Fluent in German C1 up to C2
  • Graduates, Gap Years Dropped outs
  • Highly committed profiles
  • Previous experience in German accounts is a plus

Responsibilities

  • Handling Customers Via Email, Chatting and calls
  • Respond to customer's Inquiries
  • Resolve Customer's Complains
  • Follow up with Customers

Key facts

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

RISEUP Group logo

RISEUP Group

RISEUP group is a member of "Indemag for Administrative Skills Development": -A group of human resources experts with long experience in Egypt and the Middle East in addition to founding partners with expertise in the fields of construction and reconstruction, business management and educational and service projects in Egypt and the Middle East -The Group aims to support its clients by managing and outsourcing human resources and providing the latest technology to enhance the performance of their organizations and support them with flexible, intelligent and innovative solutions as well as consulting in all areas of human resources management. Current Scope Of Our Human Resources Services: • Human Resources Outsourcing • Salary Administration • Human Resources Consultation and Management Development • Recruitment (Local & Overseas) • Personnel Consultation • Training • Conferences and Exhibitions Management • Career Coaching Facebook: www.facebook.com/RISEUP.GRP Instagram: www.instagram.com/riseup.group/ Email: Careers@riseupgrp.com

Company details

Company size1001 - 5000

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Job description

A multinational telecom is looking for German Customer Service Agents

Vacancy is entirely from home

Task and Responsibilities

- Handling Customers Via Email, Chatting and calls

- Respond to customer's Inquiries

- Resolve Customer's Complains

- Follow up with Customers

Job Requirements

- Fluent in German C1 up to C2

- Graduates, Gap Years & Dropped outs

- Egyptians & Foreigners are welcomed to apply

- Highly committed profiles

- Previous experience in German accounts is a plus

- Excellent communication skills

Other Details

- Rotational Working hours 9 working hours including 75 mins break

- Rotational days off ( Two days off per week)

- Work location: 100% work from home

- Social and Medical Insurance provided

- Net Salary: 25,630 k C1 / 31,430 C2 + KPIS + Commission

- Equipment provided

- Connectivity allowance

- Flourishing career progression

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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