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Marketing Operations Analyst

Role overview

Qualifications

  • Strong Excel skills
  • Genuine interest in reporting and data
  • Eager to use AI tools
  • Strong communication skills

Responsibilities

  • Owning the preparation and delivery of sales and marketing performance reports
  • Maintaining dashboards and ensuring data accessibility
  • Performing data-quality checks for accurate reporting
  • Delivering actionable insights on marketing performance

Key facts

Other skills

  • Microsoft Excel
  • Problem Reporting
  • Communication
  • Problem Solving
  • Teamwork

About the company

Bullhorn logo

Bullhorn

Computer Software / SaaS

For the past 25 years, Bullhorn has dedicated itself to building industry-leading, cloud-based software for the staffing and recruitment industry. Through partnerships with 10,000 customers globally, Bullhorn has built a vast knowledge base of recruitment best practices and deep domain expertise to help firms scale their businesses. Founder-led and headquartered in Boston, Bullhorn employs 1,400 people across 14 countries focused on delivering an incredible customer experience – its core mission.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.

Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.

About the Role

Reporting to our Senior Manager, Marketing Operations, the Marketing Operations Analyst will play a key role in tracking and analysing performance across our global marketing functions, improving the quality and cleanliness of our internal data, and working cross-functionally - particularly with Demand Generation - to improve existing processes. As a go-to resource for day-to-day performance tracking, you'll use a variety of systems to organise large sets of data that support fact-based strategic decisions.

This is a data-first role, not a campaign or creative marketing one - we're looking for someone who's genuinely energised by digging into data and turning it into analysis, not just pulling numbers. You don't need a marketing background to thrive here; candidates from Sales Ops, RevOps, FP&A or similar data-heavy, commercial functions are just as good a fit as those from a marketing analytics background.

A typical day will include

  • Owning the preparation and delivery of weekly, monthly and quarterly sales and marketing performance reports

  • Maintaining recurring dashboards and reports within Marketing's single source of truth reporting, and ensuring clear documentation and accessibility

  • Performing data-quality checks across our data sources to ensure accurate reporting

  • Building reports within Salesforce CRM to answer ad hoc questions on product- or campaign-level performance

  • Leveraging CRM, BI, attribution tools and AI to analyse complex data and configure dashboards for other departments and stakeholders

  • Analysing programme results against KPIs to identify trends and ensure programmes are measured correctly

  • Delivering actionable insights on marketing performance, particularly to our Demand Generation team

  • Independently handling incoming data requests, escalating only the more complex projects

This role is a fit for you if

  • You already have strong Excel skills - comfortable building formulas and navigating spreadsheets without needing to learn the basics

  • You have a genuine interest in reporting and data, more than in campaign execution or the creative side of marketing

  • You're eager to use AI tools to make your analysis faster and better, and are quick to pick up new systems

  • You like solving complex problems with moving targets, and enjoy digging deeper rather than just handing back final numbers

  • You can manage multiple projects and deadlines simultaneously

  • You have strong communication skills and enjoy working cross-functionally

  • A plus: experience with Salesforce, Snowflake, Marketo, Tableau or similar tools - though these can be taught

What we offer...

  • Group Critical Illness, Group Income Protection, Group Life Assurance, Pension, Vision, EAP
  • Access to our Discounts and Wellbeing Portal
  • Optional from DAY ONE - Private Medical Coverage & Ride to Work Scheme
  • Unlimited Vacation
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program (eligible for prior to your first day)
  • Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. 

We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table.  If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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