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Branch Manager

Stannah Group

Role overview

Qualifications

  • Proven track record in service management within the lift industry
  • Strong leadership and team development skills
  • Strategic business mindset with knowledge of lift industry markets
  • Excellent communication and interpersonal skills

Responsibilities

  • Set high standards for service delivery, health, safety, customer care, and operational efficiency
  • Lead a dedicated team to ensure optimal performance and development
  • Maintain strong relationships with clients, ensuring service meets their needs and expectations
  • Drive profitability through effective budget management and strategic decision-making

Key facts

Hard skills

Service Management Financial Management Customer Centricity Operational Excellence Strategic Decision Making

Other skills

  • Leadership
  • Team Management
  • Business Acumen
  • Communication
  • Social Skills

About the company

Stannah Group logo

Stannah Group

Our experience within the lift industry is virtually unsurpassed. In the 1860s, Joseph Stannah began making lifts to move ships' cargo, and today, 150 years on, our business covers all types of products and services to enable the movement of people and goods.Fifth-generation members of the Stannah family manage the company and still uphold the traditional family values of quality and service that Joseph started all those years ago. We are a global market leader of stairlifts and homelifts, since 1975, we have sold over 700,000 stairlifts worldwide. We're also the UK’s leading independent supplier of lift products supplying goods as diverse as goods & service lifts, passenger & platform lifts, escalators & moving walkways, homelifts and, of course, stairlifts. Our engineers maintain, service, repair, refurbish, modernise, remove and replace all types of lift products, stairlifts, escalators & moving walkways from all manufacturers. We work in all market sectors, from keeping people in their homes around the world, and in the U.K. providing dumbwaiters in restaurants, platform lifts to enable access for all in every public building, to major escalator and lift installations for railway stations. Be part of our success story.

Company details

Company size1001 - 5000

Links

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Job description

Company Description

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Job Description

Branch Manager Jobs in Glasgow at Stannah – Join Our Team!

Stannah have an exciting opportunity for a Branch Manager to join our Glasgow Service Branch within our Maintenance and Repair Division.

Ideally you will be located within a 30 mile radius of the Glasgow Branch

This job will involve overseeing the operational performance of the Glasgow Branch, which provides 24-hour maintenance, repair, and modernisation services for lifts, stairlifts, and lifting equipment across a large and varied region. You'll lead the team to deliver exceptional service, uphold safety standards, and drive sustainable business growth across a diverse portfolio of equipment and clients.

In addition to a competitive salary, you will receive a quarterly management bonus based on performance, private healthcare, and a car allowance. You will also benefit from Stannah’s standard benefits package, which includes a company pension scheme, 25 days holiday plus bank holidays, and excellent training and development opportunities.

To be successful as the Branch Manager, it is essential that you have previous experience in service management within the lift industry. Experience in leading teams and managing financial performance is also essential.

This is a great opportunity for an lift manager with strong leadership skills, commercial acumen, and a proven ability to manage operations, grow a business, and lead a dedicated team.

Working hours: Monday - Thursday , 0900 to 17:15 and Friday 0900 to 16:45

Branch Manager Responsibilities:

  • Leadership: Set high standards for service delivery, health & safety, customer care, and operational efficiency.
  • Team Management: Lead a dedicated team to ensure optimal performance and development.
  • Customer Focus: Maintain strong relationships with clients, ensuring service meets their needs and expectations.
  • Financial Management: Drive profitability through effective budget management and strategic decision-making.
  • Operational Excellence: Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies.

Please see the full job description here: Branch Manager job description

Qualifications

Branch Manager Requirements:

  • Proven track record in service management within the lift industry
  • Strong leadership and team development skills
  • Strategic business mindset with knowledge of lift industry markets
  • Excellent communication and interpersonal skills
  • Commercial acumen in managing both B2B and B2C relationships
  • Relevant business or management qualification

Additional Information

If you have previous experience working as a Lift Manager, Branch Manager, or in another Lift Industry Leadership role, and are looking for a Branch Manager job in Glasgow, please click the "apply now" button or contact us for further information.

Benefits Include:

  • Market Aligned Salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
  • 25 days holiday, plus bank holidays
  • Holiday scheme to buy extra days’ annual leave
  • Pension Scheme. Matched contribution/salary sacrifice
  • Management Bonus
  • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
  • Employee Assistance Programme. A workplace initiative to support and enhance well-being
  • Enhanced maternity and paternity provision
  • Free parking
  • Company Funded LinkedIn Learning Account
  • Car Allowance
  • Private Medical Insurance

#LDS

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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