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Sales Coordinator

Role overview

Qualifications

  • Bachelor's degree in Business, Marketing, Advertising, or a related field preferred
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Proactive mindset with strong problem-solving capabilities

Responsibilities

  • Build and maintain strong customer relationships by providing exceptional support through phone and email communications
  • Act as a trusted resource for customers by answering questions and ensuring a positive client experience
  • Collaborate with suppliers to review artwork, proofs, and project materials while ensuring compliance with client requirements
  • Coordinate the approval and processing of project deliverables

Key facts

Other skills

  • Problem Solving
  • Organizational Skills
  • Communication
  • Teamwork
  • Detail Oriented
  • Open Mindset

About the company

Helm logo

Helm

Transportation, Logistics & Supply Chain

Helm is a leading provider of customized branded merchandise, marketing fulfillment, and ecommerce retail turnkey solutions to some of the world’s largest and best-known companies. Helm additionally supports its clients with comprehensive creative, marketing, technological and customer satisfaction services. Established in 1943 and based in Plymouth, Michigan, Helm is also the nation’s largest provider of factory-authored automotive service and owner information.

Company details

Company typeSME
IndustryTransportation, Logistics & Supply Chain
Company size51 - 200

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Job description

Description

Join the Helm Team!


Are you highly organized, customer-focused, and energized by supporting successful client partnerships? Helm is looking for a motivated Sales Coordinator to play a key role in supporting our sales and client service teams. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and contributing to a fast-paced, collaborative environment.


As a Sales Coordinator, you'll serve as a vital connection between customers, suppliers, and internal teams, helping ensure projects move seamlessly from concept to completion. If you're a strong communicator who thrives on teamwork and delivering exceptional customer experiences, we'd love to hear from you.


What You'll Do

  • Build and maintain strong customer relationships by providing exceptional support through phone and email communications.
  • Act as a trusted resource for customers by answering questions, providing information, and ensuring a positive client experience.
  • Collaborate with suppliers to review artwork, proofs, and project materials while ensuring compliance with client requirements and brand standards.
  • Coordinate the approval and processing of project deliverables.
  • Take ownership of customer and vendor requests, proactively identifying solutions and escalating issues when needed to ensure timely resolution.
  • Partner closely with cross-functional teams to keep projects on track and exceed client expectations.
  • Contribute to a positive, team-oriented culture by supporting colleagues and assisting with initiatives that drive client success.
Requirements

What We're Looking For

  • Bachelor's degree in Business, Marketing, Advertising, or a related field preferred, but not required.
  • Strong written and verbal communication skills with the ability to interact professionally with customers, vendors, and team members.
  • Excellent organizational skills and attention to detail.
  • A proactive mindset with strong problem-solving capabilities.
  • A strong work ethic, a positive attitude, and an eagerness to learn and grow.
  • Ability to manage multiple priorities while maintaining a high level of accuracy and customer service.
  • A collaborative team player who enjoys helping others succeed.

Why Helm?


At Helm, we believe our people are our greatest asset. We foster a supportive and collaborative culture where innovation, teamwork, and professional growth are encouraged. You'll have the opportunity to make a meaningful impact while working alongside talented professionals dedicated to delivering outstanding results for our clients.

Salary Description
Base + Variable

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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