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Operations Director

Role overview

Qualifications

  • Bachelor’s degree or equivalent in Operations, Engineering, Management or related field
  • 11+ years of combined experience in business administration, operations, field services, engineering, or related fields
  • 6+ years of leadership experience
  • English proficiency required

Responsibilities

  • Standardize operational processes and meet compliance requirements
  • Work closely with Service Director and Managers to resolve field service issues
  • Establish working rhythms with various FieldCore functions
  • Drive operational excellence on Fulfillment 5 metrics

Key facts

Other skills

  • Leadership
  • Customer Service
  • Management
  • Mechanical Aptitude
  • Technical Acumen
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Organizational Skills
  • Communication
  • Social Skills

About the company

GE Vernova logo

GE Vernova

Energy Technology

Building on over 130 years of experience, GE Vernova is leading a new era of energy – electrifying the world while simultaneously working to decarbonize it. Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. If we want our energy future to be different…we must be different. Our mission is embedded in our name. We retain our treasured legacy, “GE,” in our name as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Together, we have The Energy to Change the World.

Company details

Company typeXLarge
IndustryEnergy Technology
Company size10001

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Job description

About GE Vernova
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.

Location: All MEA region

Job Summary

The Region Operations Director I is responsible for developing and driving strategic growth initiatives. Delivers customer value via key business metrics, optimization of our existing portfolio of contracts, strong leadership over the region operating rhythm, and contributing to the overall business strategy.  Services as the single point of contact for aero business.

 Essential Duties & Responsibilities:

  • Standardize operational processes and meet compliance requirements by establishing and maintaining operating rhythms across all segments, projects and customers
  • Work closely with the Service Director and Service Managers to investigate, analyze, and resolve field service issues and quality in a timely manner
  • Establish working rhythms with FieldCore – Functions, Service Lines, Field Operations, and Resource Operations
  • Leverage key productivity tools in lean and quality to deliver process excellence
  • Drive operational excellence, rigor, and compliance on Fulfillment 5 metrics including, Environmental, Health and Safety (EHS) / Quality / Cycle / Cost / Productivity
  • Monitor EHS Performance pre and post outage working with Site EHS Specialists
  • Develop and implement an outage best practice plan
  • Support RGM on as needed basis as an extended resource / delegate
  • Manage, lead, and develop a team of Operations Managers
  • Travel required
  • Ability and willingness to work holidays, weekends and overtime as required by field assignments
  • May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.

Required Qualifications & Experience:

  • Bachelor’s degree or equivalent from an accredited university or college in Operations, Engineering, Management or related field
  • 11+ years of combined experience in business administration, operations, field services, engineering, or other related fields
  • 6+ years of leadership experience
  • English proficiency required

Desired Characteristics:

  • Master’s degree preferred
  • Excellent management, customer service, and organizational skills
  • Demonstrated field engineering experience and strong mechanical/technical skills; expert in power generation outage maintenance
  • Knowledge of power generation products, services, and installations
  • Demonstrated commitment for process improvement
  • Troubleshooting and problem-solving abilities
  • Interpersonal skills; ability to work with all levels of employees
  • Ability to work in a fast-paced environment with minimal direction
  • Contractual Services Experience
  • Excellent oral and written communication and leadership skills

FieldCore is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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