Logo for Northern Arizona Healthcare

Insurance Billing Representative - Remote (see full posting for eligible states)

Role overview

Qualifications

  • High School Diploma or GED - Required
  • Medical Insurance Billing/Collections - Preferred
  • Medical/Hospital Billing - Preferred
  • Knowledge of Explanation of Benefits (EOB) - Preferred

Responsibilities

  • Demonstrates knowledge of editing and submitting claims to insurance clearing house by electronic or paper submission.
  • Corrects, edits and manages denied claims through work queues, correspondence and emails.
  • Maintains confidentiality of all department, patient, and billing matters.
  • Handles internal communications with the health centers related to insurance billing and collections.

Key facts

Other skills

  • Communication
  • Detail Oriented
  • Time Management

About the company

Northern Arizona Healthcare logo

Northern Arizona Healthcare

Hospitals & Health Care

Northern Arizona Healthcare serves more than 700,000 people over 50,000 square miles in six locations, and are ranked in the top 20 percent of small healthcare systems in the nation by Truven Health Analytics. At NAH, we are more than 3,500 colleagues, 1,000 clinical staff and doctors, 850 volunteers, plus 50 medical specialties, 15 ambulances, seven helicopters, two cancer centers and a Level 1 Trauma Center — and we offer a wide range of exciting opportunities for dedicated healthcare professionals. Visit our Careers site to learn more about working at Northern Arizona Healthcare and to view current job listings: http://www.nahealth.com/Careers/

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size1001 - 5000

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Job description

Overview:

NAH reserves the right to make hiring decisions based on applicants' state of residence if outside the state of Arizona. NAH currently hires for remote positions in the following states: 

  • Alabama
  • Arizona
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Michigan
  • Missouri
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas

 

Responsible for two aspects of billing, collection, credit, payments, and/or reconciliations. Billing responsibilities include manual re-bills as well as electronic submission to payers. Follow-up includes telephone calls to payers and/or patients, as well as accessing payer websites, and resolving complex accounts with minimal or no assistance necessary.

Responsibilities:

 

Billing
* Demonstrates knowledge of editing and submitting claims to insurance clearing house by electronic or paper submission.

* Demonstrates knowledge of when to send a claim to the auditor or coder for corrections.

* Reviews and make corrections to rejected claims and resubmits to payers.

* Open communication on Updates-CPT codes and ICD-10 codes, as needed. Works with Billing Manager to maximize revenue potential based for services and providers.
 
Claim follow up
* Corrects, edits and manages denied claims through work queues, correspondence and emails: May consist of Invalid CPT, Invalid DX, Missing Modifier, Bill another Carrier, Invalid Eligibility, Authorization/Referral, Documentation Required or Other open tasks requiring intervention.

* Enters encounter notes, regarding rejections and follow up activities performed to enable others to review claim history on all encounters.

* Performs account adjustments or write-offs as needed in accordance with the 'Write-Off' policy.

* Handles internal communications with the health centers related to insurance billing and collections.

* Requests medical records from health centers as requested by the contracted insurance plans.

* Corresponds with and assists vendors involved with patient accounts.
 
Compliance/Safety
* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Maintains confidentiality of all department, patient, and billing matters.

* Completes all company mandatory modules and required job specific training in the specified time frame.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
Qualifications:
Education
High School Diploma or GED- Required
 
Experience
  • Medical Insurance Billing/Collections- Preferred
  • Medical/Hospital Billing- Preferred
  • Knowledge UB04- Preferred
  • Knowledge of Explanation of Benefits (EOB)- Preferred

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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