Pharmacy Technician - Value Based Care

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Location

Facility

Department

Job Code

Shift

Schedule

Job Summary

Job Details

**Applicants must reside in Northeast Ohio

**This role is eligible for a sign on bonus of up to $2,500

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

The Pharmacy Technician – Value Based Care supports medication management and patient care by helping identify potential medication-related concerns and ensuring medications are working appropriately together. Caregivers in this role receive hands-on training and ongoing support from the manager, including guidance on department processes, role responsibilities, troubleshooting, and day-to-day workflows. Throughout the first year, caregivers will receive regular check-ins and continued development to build confidence and expertise in the role.

This is a remote role. A caregiver in this position will work Monday through Friday from 8:00am to 5:00pm with no weekends or holidays.

A caregiver who excels in this role will:  

• Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required.  

• Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner. 

• Coordinate education, bedside medication delivery, and medication payment. 

• Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients. 

• Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience.  

• Assist manager in creating, implementing and monitoring quality control programs in assigned area. 

• Conduct third party prior authorization requests when needed. 

• Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution. 

• Complete medication histories or other transitional care activities as assigned per location. 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma/GED  
• Minimum six months related pharmacy experience
• Upon hire, registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy is required. Candidate must be eligible for Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy. Registration as a Certified Pharmacy Technician is required within 6 months. 
• Certified Pharmacy Technician (CPhT) through the Pharmacy Technician Certification Board (PTCB) is preferred at time of hire.  CPhT through the Pharmacy Technician Certification Board (PTCB) is required within 18 months

Preferred qualifications for the ideal future caregiver include:  

• Completion of a formal pharmacy technician training program
• Experience dealing with third party insurance and prior authorization process 

Physical Requirements:

• Typical physical demands include ability to perform the job while standing and walking for prolonged times, approximately 75% of shift and continuously for extended periods of time.
• Manual dexterity sufficient to perform computer and dispensing functions of the job.
• Ability to lift up to 20 pounds.
• Position often includes reaching, stretching, stooping, climbing steps and sitting.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.