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System Analyst IV NE

Role overview

Qualifications

  • Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience
  • OR Associate’s Degree and seven years of experience
  • OR High School Diploma/GED and nine years of experience
  • Strong analytical, administrative, presentation, and project management skills

Responsibilities

  • Apply advanced technical expertise to automated system products throughout the system development life cycle
  • Maintain IT products, including planning and obtaining customer input and knowledge of existing functionality and limitations
  • Provide guidance and direction to other professional staff and resolve complex problems
  • Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology

Key facts

Other skills

  • Technical Acumen
  • Analytical Skills
  • Communication
  • Teamwork
  • Problem Solving

About the company

The Clinic by Cleveland Clinic logo

The Clinic by Cleveland Clinic

Telehealth & Telemedicine

The Clinic is a visionary joint venture that combines the unrivaled clinical expertise of Cleveland Clinic with Amwell’s industry-leading telehealth platform. Through innovative solutions like our Expert Second Opinions, we enable easy, secure access to the highest quality medical expertise. Patient-centric and deeply collaborative, we are passionate about realizing the global possibilities of digital health, providing advanced solutions that help tame the costs of care while enabling patients to achieve better outcomes and peace of mind. Known for medical breakthroughs since its founding in 1921, Cleveland Clinic is consistently named one of the nation’s best hospitals by U.S. News & World Report and is ranked one of the best in the world by Newsweek. With more than 3,500 physician experts in 550+ advanced subspecialties, Cleveland Clinic serves as one of the world’s premier sources of medical expertise. Amwell’s technology is currently deployed by 2,000 hospitals, 55 health plan partners and 36,000 employers, and its easy-to-use, secure technological infrastructure is recognized as #1 in consumer telehealth satisfaction by J.D. Power.

Company details

IndustryTelehealth & Telemedicine
Company size11 - 50

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Job description

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

System Analyst IV NE

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

ITD Clinical Systems-Information Tech Div

                      

Job Code

D99629

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

As a Systems Analyst IV, you will apply advanced technical expertise to automated system products throughout the system development life cycle, including design, development, implementation, modification, planning, estimating, feasibility testing, and evaluation. You will use deep technical knowledge to recommend solutions that address identified needs while aligning with operational and business objectives and technology capabilities. This role provides input to management and leadership on software evaluations, maintains strong service relationships between IT and application customers, and serves as a liaison between IT and other departments and entities.

This is a regular PRN position, with caregivers working remotely between 8:00 a.m. – 5:00 p.m.

To be considered for this role, caregivers must reside in the greater Northeast Ohio (NEO) area.

A caregiver who excels in this role will:  

  • Maintain IT products, including planning and obtaining customer input and knowledge of the existing functionality and limitations. 

  • Serve as the technical expertise, providing guidance and direction to other professional staff and resolving complex problems. 

  • Participate in developing strategic plans for systems/applications development and modification within area of expertise. 

  • Review system requirements with customers and translate requirements into specific functions or deliverables. 

  • Analyze low chart processes and recommend ways to reduce steps and increase efficiency through technology. 

  • Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

  • Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field and six years of system implementation experience, including directing, planning, and scheduling a major information system project

  • OR Associate’s Degree and seven years of experience

  • OR High School Diploma/GED and nine years of experience

  • Strong analytical, administrative, presentation, and project management skills 

  • Understanding of networking/distributed computing environment concepts 

  • Knowledge of messaging technology

  • Understanding of principles of client/server configuration 

  • Excellent knowledge of messaging technology and project management skills

Preferred qualifications for the ideal future caregiver include:

  • For Information Technology Division caregivers, ITIL Foundations certification

Physical Requirements:

  • Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer.

  • Requires the ability to walk to various locations throughout the Foundation and to function in a stressful environment.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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