Why AIS?

When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

• Employee Ownership: Your contributions directly impact the company’s success, and you share in its achievements.

• Continuous Learning: Access to resources, training, and mentorship to support your professional growth.

• Inclusive Culture: A workplace where diversity is celebrated, and everyone’s voice is valued.

• Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.

What are we looking for?

At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

What you will be doing?

This position is contingent upon contract award. We are currently pursuing a proposal and are seeking qualified candidates to include in our submission and identify candidates for future hiring needs on the program once awarded.

• Core Knowledge & Skills: Understands foundational security concepts, network principles, OS security, cloud threat protection, and compliance standards. Performs basic troubleshooting and monitoring under guidance.

• Work & Complexity: Handles routine security tasks, monitors systems, configures basic settings, and maintains incident logs with supervision.

• Quality & Independence: Follows procedures, ensures accuracy, documents incidents, and reliably executes assigned tasks with limited decision latitude.

• Teamwork & Communication: Supports senior engineers, collaborates on team projects, communicates status, and responds to feedback.

• Consulting & Engagement: Provides technical assistance, shares best practices, suggests process improvements, and interacts with vendors on simple issues.

Job Summary

As a Junior SOC/NOC Engineer, you will help keep our clients’ cloud and network environments secure, stable, and available. Working within a 24/7 managed operations center, you will monitor security and infrastructure alerts, triage and respond to events, and escalate complex issues to senior engineers. This is an excellent entry point for a motivated engineer who wants to grow across both security operations (SOC) and network and infrastructure operations (NOC) in large-scale Azure and Microsoft 365 environments. You will learn from an experienced team, build hands-on skills with modern monitoring and SIEM tooling, and contribute directly to the health and security of mission-critical systems.

• Monitor security and infrastructure dashboards, alerts, and queues to identify security events and infrastructure health issues across Azure and Microsoft 365 environments.

• Perform first-level triage, analysis, and response for security alerts and infrastructure incidents; document findings and escalate complex issues to senior engineers.

• Track, record, and update incidents and service requests in the ticketing system, ensuring accurate and timely documentation.

• Respond to common security threats such as spam, phishing, malware, and suspicious activity by following established runbooks and procedures.

• Assist with routine operational tasks including monitoring configuration, alert tuning, backup verification, and patch execution and validation.

• Follow established playbooks, runbooks, and standard operating procedures, and help keep documentation current and accurate.

• Communicate incident status clearly to teammates and, when directed, to clients.

• Participate in shift coverage and an on-call rotation with teammates to maintain 24/7 operational SLAs.

• Continuously build knowledge of client environments, security tooling, and cloud operations best practices.

• 0–2 years of experience in IT, security operations, network operations, or a related technical support role.

• Foundational understanding of networking, Windows, and cloud concepts such as SaaS, PaaS, and IaaS.

• Familiarity with core security concepts such as alerts, incidents, malware, and phishing.

• Strong analytical and problem-solving skills with close attention to detail.

• Excellent written and verbal communication skills.

• Willingness to work assigned shifts and participate in an on-call rotation.

• U.S. citizenship and the ability to pass client background checks.

• Hands-on exposure to Microsoft Azure and Microsoft 365 administration.

• Familiarity with SIEM and security tooling such as Microsoft Sentinel and the Microsoft Defender suite.

• Familiarity with monitoring and operations tooling such as Azure Monitor, Azure Automation, Azure Backup, and Azure Security Center.

• Basic scripting exposure such as PowerShell or KQL.

• Entry-level Microsoft certifications such as AZ-900, SC-900, or MS-900.

• Experience working in a managed services or 24/7 operations environment.

Join a dedicated team supporting mission-critical operations for our clients. If you’re eager to launch your career in security and infrastructure operations and grow alongside experienced engineers, we encourage you to apply.

Applied Information Sciences does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, disability, protected veteran status, or any other basis. Employment decisions are based solely on qualifications, merit, and business needs.