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GTM Strategy & Operations Lead

Role overview

Qualifications

  • 6+ years of experience in go-to-market strategy, product marketing, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment.
  • A track record of owning a go-to-market motion or product line end to end, rollout through adoption, within a defined scope.
  • Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.
  • Familiarity with merchant, payments, or fintech ecosystems is a must-have.

Responsibilities

  • Own the go-to-market for a product line or segment end to end — rollout design, enablement, and the adoption target you're driving toward.
  • Turn inputs from cross-functional stakeholders like Product, Pricing, and PMM into a coherent GTM strategy, and track adoption against goal.
  • Analyze performance data to find where a launch is stalling, and flag risks early.
  • Build and maintain the materials, processes, and playbooks the field needs.

Key facts

Other skills

  • Analytical Skills
  • Communication
  • Adaptability
  • Collaboration

About the company

Affirm logo

Affirm

Buy Now Pay Later (BNPL) & Consumer Credit

At Affirm, we’re using today’s technology to bring significant disruptive innovation to the financial industry. We focus on improving the lives of consumers by delivering simple, honest and transparent financial products. We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more. A note to applicants: Fake job and recruiting scams are on the rise. Affirm will never ask you to pay any upfront fees or send you any checks to purchase equipment during any part of the recruiting process. Affirm only uses legitimate company email address domains (either “@affirm.com” or "@us.greenhouse-mail.io”) to communicate with candidates via email. We have roles across a variety of teams, including engineering, product, finance, operations, revenue, marketing, people and more. Affirm is also proud to be a remote-first company! Attracting great people starts by finding talent in different places. That's why we built remote work into the DNA of how we do business—but if an office space is more your style, we have offices in Chicago, New York City, Pittsburgh, San Francisco, and Toronto. Not to mention we have comprehensive and award-winning benefits that were made for you. Interested in learning more? Check out our careers page and apply today! Visit affirm.com/careers for more information. A note to applicants: Fake job and recruiting scams are on the rise. Affirm will never ask you to pay any upfront fees or send you any checks to purchase equipment during any part of the recruiting process. Affirm only uses legitimate company email address domains (either “@affirm.com” or "@us.greenhouse-mail.io”) to communicate with candidates via email.

Company details

Company typeLarge
IndustryBuy Now Pay Later (BNPL) & Consumer Credit
Company size1001 - 5000

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Job description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

About the Revenue team

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

About the Role

GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market. As an individual contributor, the Lead owns the go-to-market for a specific product line or segment end to end. You're handed the objective ("drive adoption for this new feature") and you decide how: the rollout plan, the enablement, the tracking. You turn half-formed product and pricing inputs into a plan a rep can actually execute.

What You'll Do

  • Own the go-to-market for a product line or segment end to end — rollout design, enablement, and the adoption target you're driving toward.

  • Turn inputs from cross-functional stakeholders like Product, Pricing, and PMM into a coherent GTM strategy, and track adoption against goal.

  • Fluently navigate different perspectives on the same launch — the exec "why it matters," the customer value proposition, and the rep's reasons to believe.

  • Build and maintain the materials, processes, and playbooks the field needs.

  • Sit close to the field, and turn what you hear into recommendations for Product Marketing.

  • Analyze performance data to find where a launch is stalling, and flag risks early.

What We Look For

  • 6+ years of experience in go-to-market strategy, product marketing, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment.

  • A track record of owning a go-to-market motion or product line end to end, rollout through adoption, within a defined scope.

  • You've been handed vague "go make this work" instructions, then built a solution that resonated with stakeholders and customers.

  • Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.

  • Comfort translating product and pricing strategy into practical, field-ready execution.

  • Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened.

  • Clear, action-oriented writing and speaking.

  • You do your best work in ambiguity and move fast without waiting to be told the approach.

  • Familiarity with merchant, payments, or fintech ecosystems is a must-have.

Pay Grade - K
Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $117,000 - $167,000

This posting is for an existing vacancy.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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