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Pharmacy Client Engagement Project Manager – Large Complex National Accounts

Role overview

Qualifications

  • Bachelor’s degree in Business, Healthcare, Project Management, or related field
  • 4–7 years of relevant experience in project management, operations management, or pharmacy consulting support
  • Demonstrated experience managing complex projects, workflows, or operations in a consulting or professional services environment
  • Strong organizational and project management skills

Responsibilities

  • Establish and manage workflow processes, including intake tracking, assignment of resources, deadline management, and adherence to defined SLAs
  • Partner closely with Large Employer Market consultants to coordinate engagement with the Pharmacy Consulting team across key service areas
  • Oversee and coordinate all financial modeling work, including ensuring proper use of standardized models
  • Monitor project performance, identify risks or bottlenecks, and proactively identify solutions to maintain high service quality and delivery consistency

Key facts

Other skills

  • Organizational Skills
  • Quality Assurance
  • Time Management
  • Problem Solving
  • Communication

About the company

Brown & Brown Insurance logo

Brown & Brown Insurance

Insurance Brokerage & Agencies

Brown & Brown Insurance delivers risk management solutions to help protect and preserve what our customers value most. Our three business segments—Retail, Programs and Wholesale Brokerage—offer a wide range of insurance solutions to businesses and individuals. We are one of the insurance industry’s most powerful and influential leaders, with a strong, deeply rooted cultural foundation built on integrity, innovation, superior capabilities and discipline. The Power of WE ignites our performance, and while diverse and varied in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown is proud to be certified as a Great Place to Work®, and we are always actively looking for talented teammates who embrace our culture to join our winning team. Find us on the NYSE as BRO.

Company details

Company typeXLarge
IndustryInsurance Brokerage & Agencies
Company size10001

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Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Pharmacy Client Engagement Project Manager – Large Complex National Accounts to join our growing team! 

 

The Pharmacy Client Engagement Project Manager – Large Complex National Accounts serves as the central project manager for all incoming pharmacy consulting work for internal large market employer teams, ensuring seamless intake, prioritization, and execution of deliverables 

 

How You Will Contribute: 

  • Establish and manage workflow processes, including intake tracking, assignment of resources, deadline management, and adherence to defined SLAs 

  • Partner closely with Large Employer Market consultants to coordinate engagement with the Pharmacy Consulting team across key service areas (financial modeling, PBM contracting, clinical strategy, etc.) 

  • Oversee and coordinate all financial modeling work, including ensuring proper use of standardized models, facilitating training, and managing peer review and quality assurance processes 

  • Develop, implement, and maintain standardized project plans, timelines, and communication protocols across all pharmacy consulting engagements 

  • Ensure all work product is properly documented, version-controlled, and stored in centralized repositories consistent with team and organizational standards 

  • Coordinate PBM contract review workflows, ensuring timely completion, consistency in approach, and alignment with best practices 

  • Support the maintenance, and continuous improvement of RFP templates, tools, and procurement methodologies 

  • Partner with clinical and financial subject matter experts to track and advance clinical strategy initiatives and broader intellectual capital development efforts 

  • Monitor project performance, identify risks or bottlenecks, and proactively identify solutions to maintain high service quality and delivery consistency 

  • Develop reporting and dashboards to provide visibility into team capacity, project status, turnaround times, and overall performance metrics 

  • Assist leadership with resource planning, workload balancing, and capacity forecasting as demand for services grows 

 

Skills & Experience to be Successful: 

  • Bachelor’s degree in Business, Healthcare, Project Management, or related field and/or 4–7 years of relevant experience in project management, operations management, or pharmacy consulting support 

  • Demonstrated experience managing complex projects, workflows, or operations in a consulting or professional services environment

  • Strong organizational and project management skills with experience using project tracking tools and methodologies 

  • Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Teams/SharePoint 

  • Ability to manage multiple priorities and deadlines in a fast-paced environment 

Preferred 

  • Prior experience within Pharmacy Benefit Management (PBM), pharmacy consulting, or healthcare consulting 

  • Familiarity with financial modeling processes and quality assurance/peer review frameworks 

  • Experience supporting RFP processes, contract review workflows, or procurement initiatives 

Pay Range

$125,000 - $175,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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