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Customer Support Representative - Dutch Speaker | Lisbon, Portugal

Role overview

Qualifications

  • Solid working English alongside your Dutch
  • Comfortable in a fast-moving, customer-facing role
  • Right to work in the country without sponsorship required
  • Eligible to work in the EU (citizenship, valid permit, or equivalent)

Responsibilities

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Recognize when something needs escalating versus resolving directly
  • Keep internal systems and case notes accurate and current

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Teamwork

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

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Job description

A Dutch-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

  • Resolve issues efficiently without cutting corners on quality
  • Respond to customer questions across phone, chat, and/or email
  • Recognize when something needs escalating versus resolving directly
  • Keep internal systems and case notes accurate and current

What we're looking for:

  • Solid working English alongside your Dutch
  • Comfortable in a fast-moving, customer-facing role
  • Right to work in the country without sponsorship required
  • Eligible to work in the EU (citizenship, valid permit, or equivalent)

Details:

  • Work model: Remote

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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