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Tour Director

Role overview

Qualifications

  • 3 to 5 Years of experience guiding tours
  • Passion for the destinations and their culture
  • Knowledge of History, Everyday Life, Nature, Culture
  • Proficient in using Microsoft Suite, specifically Excel

Responsibilities

  • In charge of the quality of the entire program
  • Deliver all the information about the destination/program/schedule
  • Understand travelers' expectations and focus on their enjoyment
  • Represent GCT to keep a cordial relationship with vendors

Key facts

Hard skills

Other skills

  • Decision Making
  • Leadership
  • Physical Flexibility
  • Teamwork
  • Microsoft Excel
  • Communication
  • Customer Service

About the company

Grand Circle Corporation logo

Grand Circle Corporation

We’re in the business of changing lives—starting with yours. If you want your workdays to be exciting, challenging, and rewarding, consider a career at Grand Circle Corporation (GCC). GCC is the largest U.S. provider of international vacations for Americans aged 50 and older. We’re a family of three brands: Grand Circle Cruise Line, Overseas Adventure Travel, and Grand Circle Travel. Our small group sizes, unsurpassed value and excellence, and unique itineraries position us as the industry leader in travel and discovery. GCC works hard to provide a workplace that is stimulating, fulfilling, and meaningful for our associates—an environment where personal passion and professional potential are explored equally. Our associates are curious, compassionate, and hard-working people that strive for excellence. But we also like to have fun along the way. At GCC, we constantly challenge each other to try new things and find innovative ways of doing business. We encourage risk-taking in our associates—and we understand the value of learning from our mistakes. Global citizenship is central to our success. Through Grand Circle Foundation, we commit our time, energy, and resources to the communities in which we live and explore. There are volunteer opportunities throughout the year; in fact, more than 95% of our associates participate. Whether biking the Pan-Mass challenge to support cancer research or helping a homeless veteran move into a new apartment, our associates help change the world every day. This emphasis on maximizing each person’s potential in body, mind, and heart embodies the true spirit of GCC. We’ve been providing impactful, intercultural experiences for our travelers for decades. If you want a career that will change lives—both for our travelers and for yourself—view our open positions and submit an application today. To learn more about our company values and our history, visit www.gct.com/general/about-us.

Company details

Company size1001 - 5000

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Job description

Grand Circle Corporation is the largest American direct marketer of international travel, adventure, and discovery for Americans aged 50 and older and has served more than 1 million travelers since 1958.

Grand Circle is looking for Program Directors (Tour Directors) who are willing to take risks and challenge themselves to provide travelers with unforgettable experiences on our escorted tours:

Alaskan Discovery (10 Days)

  • Destinations: Fairbanks; Denali; Talkeetna; Seward; Anchorage; Juneau & Valdez

The Grand Canyon, Bryce & Zion National Parks (9 Days)

  • Destinations: Phoenix; Tusayan; Page; Springdale; Las Vegas; Santa Fe; Albuquerque; Moab & Durango

The American West: Cody, Yellowstone & Jackson Hole (9 Days)

  • Destinations: Billings; Cody; West Yellowstone; Jackson Hole; Salt Lake City; Kalispell; Helena & Rapid City

What We Require:

  • 3 to 5 Years of experience guiding tours in the above
  • Passion for the destinations, their people, culture, and traditions
  • Go beyond the touristy destination to connect your travelers with the locals
  • Knowledge (History, Everyday Life, Nature, Culture) of the destinations
  • Flexibility, teamwork, and leadership skills
  • Ability to make quick decisions to address last-minute changes
  • Proficient in using Microsoft Suite, specifically Excel

Working Responsibilities

  • In charge of the quality of the entire program and delivering an unforgettable experience to our travelers
  • Deliver all the information about the destination/program/schedule.
  • Understand travelers' expectations (especially IC Members) and focus on their enjoyment of the trip.
  • Reconfirms every service with vendors
  • Represent GCT to keep a cordial and formal relationship with our
  • Listen to travelers' feedback, take notes, and communicate with the GCT Office.

What We Offer:

  • Salary: Competitive hourly rate and overtime pay
  • Gratuity: $7-$10 /person/day (Average group size: 35 pax)
  • Incentive: Up to 40% of the base salary upon achieving Excellence goals

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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