OSINT Director

ABOUT US:

Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers.

JOB SUMMARY:

We are seeking a full-time OSINT Director (REMOTE) to lead and shape the future of Ethos' Open-Source Intelligence function. This highly visible role blends strategic leadership, operational oversight, and client-facing expertise, with responsibility for driving the growth, quality, performance, and scalability of our OSINT services. As a player-coach, the OSINT Director will lead a team of intelligence professionals while staying hands-on with complex investigations, client strategy, and service innovation.

Our ideal candidate is a strategic, hands-on OSINT leader who can develop high-performing teams, solve complex intelligence challenges, build trusted client relationships, and leverage emerging technology to create smarter, scalable solutions.

KEY RESPONSIBILITIES:

• Leadership & Team Development – Lead, mentor, and develop OSINT leaders and analysts while fostering accountability, collaboration, and continuous improvement.
• Operational Oversight – Oversee OSINT operations to ensure accurate, timely, and high-quality client deliverables while maintaining effective workflows and performance standards.
• Complex Investigations – Provide subject matter expertise and hands-on support for complex, sensitive, or escalated intelligence matters.
• Client Engagement & Growth – Partner with clients, Sales, and leadership to support strategic discussions, new business opportunities, client retention, and service expansion.
• Quality & Methodology – Maintain quality standards, investigative best practices, training programs, and consistent reporting methodologies.
• Technology & Innovation – Evaluate and implement OSINT tools, automation, and AI-enabled solutions to improve capabilities and efficiency while maintaining human oversight.
• Financial & Performance Management – Manage budgets, staffing, vendors, resources, and KPIs to support productivity, profitability, and service quality.
• Strategic Planning – Develop and execute strategies to scale OSINT operations, strengthen capabilities, and support long-term growth.

KEY QUALIFICATIONS:

Education: Bachelor's degree in Criminal Justice, Intelligence Studies, Business, Information Systems, Cybersecurity, Data Analytics, or a related field.

Experience:

• Minimum of 6 years of experience in OSINT, intelligence, investigations, risk management, or a related field (required).
• Minimum of 2 to 4 years of leadership experience managing teams, operations, or client-facing services (required).
• Proven experience leading teams and delivering complex intelligence or investigative programs (required).
• Experience supporting fraud investigations, due diligence, litigation support, asset tracing, compliance reviews, forensics, or other corporate investigative matters is (highly desirable).

Skills:

• Advanced knowledge of OSINT methodologies, tools, and investigative techniques.
• Strong leadership, coaching, analytical, and communication skills.
• Experience with KPIs, budgets, resource planning, forensic investigations, and operational performance.
• Strong client relationship and cross-functional collaboration skills.
• Understanding technology, automation, AI, and data governance.

WORKING CONDITIONS:

This is a full-time, remote position, ideally suited for candidates located within the Eastern or Central US time zones. The role operates in a professional remote environment with regular computer use, virtual meetings, and cross-functional collaboration. Occasional travel may be required for client meetings, leadership meetings, training, conferences, or other business needs.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.