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Clinical Liaison

Role overview

Qualifications

  • Bachelor's Degree in Healthcare Management or Related Field
  • Licensed Clinical Social Worker (LCSW) or similar clinical license
  • 1-2 years of Community Outreach experience
  • 0-1 year of Healthcare/Managed care experience

Responsibilities

  • Develop and implement outreach strategies to connect with local community organizations and healthcare providers
  • Build and maintain relationships with key stakeholders to promote hospital services
  • Educate community partners about the hospital's specialized services and programs
  • Collaborate with healthcare professionals to facilitate patient referrals to the hospital

Key facts

Hard skills

Other skills

  • Relationship Building
  • Communication
  • Social Skills
  • Organizational Skills
  • Time Management

About the company

Mass General Brigham logo

Mass General Brigham

Hospitals & Health Care

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Site: The Spaulding Rehabilitation Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This is a per diem position working on an as needed basis for coverage purposes based.

Ideal Candidate:
- Liaison experience preferred
- SNF experience preferred
- Active, clinical license in MA required (RN, PT, OT, SLP, LCSW/LICSW, RT, LPN, OTA, PTA, LMHC)

Summary
Responsible for establishing and maintaining strong connections with community partners, healthcare providers, and relevant organizations by promoting the hospital's services, building relationships, and facilitating seamless patient transitions between the community and hospital settings.

Does this position require Patient Care?
Yes

Essential Functions
-Develop and implement outreach strategies to connect with local community organizations, physician practices, clinics, senior living facilities, and other healthcare providers.

-Build and maintain strong relationships with key stakeholders to promote the hospital's services and create referral pathways.

-Educate community partners and healthcare providers about the hospital's specialized services, programs, and resources available to patients.

-Collaborate with physicians, discharge planners, case managers, and other healthcare professionals to facilitate patient referrals to the hospital.

-Conduct assessments to identify healthcare needs and gaps in the community.

-Organize and participate in community events, health fairs, seminars, and workshops to promote the hospital's services and engage with the public.

-Collaborate with the hospital's marketing and public relations teams to develop targeted materials and messages for community outreach efforts.

Qualifications

Education
Bachelor's Degree Healthcare Management required or

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Licensed Clinical Social Worker [LCSW - State License]

Licensed Independent Clinical Social Worker [LICSW - State License]

Occupational Therapist [State License]

Physical Therapist [State License]

Registered Nurse [RN - State License]

Speech-language Pathologist [State License]

Licensed Mental Health Counselor [LMHC - State License]
Occupational Therapy Assistant and Aide [State License]

Licensed Practical Nurse [LPN - State License]

Physical Therapy Assistant [State License]

Respiratory Therapist [Massachusetts License]

Experience
Community Outreach 1-2 years required and

Healthcare/Managed care 0-1 year required

Knowledge, Skills and Abilities
- Knowledge of local healthcare resources and community organizations.
- Familiarity with healthcare regulations, privacy laws, and ethical standards.
- Strong communication, presentation, and interpersonal skills.
- Ability to establish and maintain positive relationships with varied stakeholders.
- Excellent organizational and time management abilities to manage multiple initiatives simultaneously.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Remote Type

    Hybrid

    Work Location

    100 North Beacon Street

    Scheduled Weekly Hours

    0

    Employee Type

    Per Diem

    Work Shift

    Day (United States of America)

    Pay Range

    $27.95 - $40.70/Hourly

    Grade

    6At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement:

    1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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