Sales - Account Manager

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

​Manages day-to-day relationships for assigned customer accounts, ensuring timely response to requests and issues.

As our Sales Account Manager - on any given day you will:

• Supports execution of account plans by coordinating activities with internal sales, service, and support teams.
• Tracks customer interactions, opportunities, and commitments in CRM systems.
• Responds to customer inquiries related to products, pricing, and order status within defined guidelines.
• Supports renewal and upsell activities by identifying basic customer needs and usage patterns.
• Prepares standard account reports, updates, and summaries for internal review.
• Coordinates follow-up actions resulting from customer meetings and communications.
• Escalates risks, issues, or customer concerns to senior account managers as needed.
• Ensures account documentation and data accuracy are maintained.
• Follows established account management processes and service standards.

Qualifications:

• Bachelors degree or equivalent work experience working in Sales Account role. Minimum of 5 years experience selling equipment to industry customers
• Ability to manage customer account and meet targets for a region
• Experience with working with customers on equipment solutions

• Travel up to 50%

• #LI- Remote

• #LI- SH1

• Must be able to work in the US now and in the future without company sponsorship

Use of Technology in Our Hiring Process

JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications.

These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria.

All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Equal Opportunity Employment:

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.