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Manager, Talent Acquisition

Panera Bread

Role overview

Qualifications

  • Bachelor's degree preferred
  • 2-4 years restaurant or retail recruiting preferred
  • Knowledge of HR practices, applicable employment, labor, wage laws, and EEO regulations preferred
  • Excellent communication skills, both written and verbal

Responsibilities

  • Evaluate regional/market/cafe needs and prioritize plans with RVP and HRM
  • Develop and execute effective sourcing strategies to address staffing needs
  • Monitor cafe staffing and provide recommendations for hiring needs
  • Ensure a solid pipeline of candidates and oversee sourcing, screening, and interviewing processes

Key facts

Hard skills

Talent Acquisition Recruiting Concepts Workforce Planning HR Regulations Applicant Tracking Systems Candidate Relationship Management (CRM)

Other skills

  • Communication
  • Social Skills
  • Time Management
  • Problem Solving
  • Self-Motivation

About the company

Panera Bread logo

Panera Bread

Quick Service Restaurants (QSR) & Fast Casual

Panera began in 1987 as St. Louis Bread Company, a humble community bakery founded with a sourdough starter from San Francisco and a dream of putting a loaf of bread in every arm. While our business has expanded well beyond St. Louis since then, that same sourdough starter is still used in our iconic sourdough bread and the craft of baking bread fresh each day remains at the heart of Panera Bread. Each day, our trained bakers fill our bakery shelves with delicious freshly baked cookies, pastries, bagels, and a range of breads from focaccia to classic baguettes. We believe in serving delicious, freshly prepared, clean food made with carefully selected ingredients that we are proud to serve our own families. Our menu, crafted by chefs and bakers, features classic, comforting dishes, each with an intriguing twist. We respect our planet and take measures to lessen our impacts. We believe in treating people with warmth, kindness, and respect, whether it’s a guest in our cafe or one of our associates. And we believe in helping our local communities, especially in times of need. We’re also focused on improving quality and convenience. With investments in technology and operations, we offer omni-channel access to your Panera favorites – like mobile ordering, catering, and Rapid Pick-Up® for to-go orders, Curbside pick-up and delivery – all designed to make things easier for our guests. Today, Panera operates as both Panera Bread® or Saint Louis Bread Co St. Louis Bread Company in 48 states, the District of Columbia and Canada. Panera Bread is privately held by JAB Holding Company. Panera Bread is part of Panera Brands, one of the largest fast-casual restaurant platforms in the U.S., comprised of Panera Bread®, Caribou Coffee® and Einstein Bros.® Bagels.

Company details

Company typeXLarge
IndustryQuick Service Restaurants (QSR) & Fast Casual
Company size10001

Links

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Job description

Manager, Talent Acquisition

The Talent Acquisition Manager (TAM) is the core business partner to the Regional Vice President (RVP) and is responsible for creating the overall recruiting plan for a region, in partnership with the RVP and Human Resource Manager (HRM). The TAM creates sourcing strategies to ensure the right quality and quantity of candidates for all hourly and management cafe positions. The TAM partners with the operational leaders to understand the staffing needs of individual cafes and markets and builds regional plans to meet the business needs.

Duties & Responsibilities:

  • In partnership with the RVP and HRM, evaluate regional/market/cafe needs and prioritize plans and action items to address them. Develop and execute effective sourcing strategies, adapting in real- time to shifting needs and market challenges.
  • Monitor cafe staffing, providing consistent feedback, direction, and recommendations on where to proactively apply strategies to ensure Area Operating Partners (AOP) and cafe managers have necessary support to address hiring needs. This includes diagnosing “hot spot cafes” and providing recommended solutions that deliver high quality results.
  • Ensure a solid pipeline of candidates. Oversee the execution of the sourcing, screening, and interviewing processes to ensure a high-quality candidate experience.
  • Partner with the Talent Acquisition Department and Hourly Sourcing Team to provide solutions that affect the processes and create sourcing strategies to ensure adequate candidate flow.
  • Execute and champion process and/or program enhancements and support assigned special projects to completion. Actively participate in the rollout of new programs and processes to designated audiences.
  • Provide guidance and training on existing recruiting processes, systems, and best practices, as needed.
  • Support “speed to engage” and “speed to hire” processes to ensure a great experience for both candidates and hiring managers that ultimately result in higher associate retention.
  • Demonstrate fiscal responsibility by managing expenses within established budget parameters.
  • Regularly participate in leadership calls and meetings to review staffing needs, plans, and performance ensuring alignment, communication, and follow up with internal clients.

  • Develop a working and in-depth understanding of Panera’s retail business to ensure that Talent Acquisition processes and systems add value to, and drive, business outcomes.

  • Will support in leading the regional Sourcing Specialist by providing direction, development, and feedback on an ongoing basis to achieve Talent Acquisition goals for the retail team.

Qualifications (Education & Experience):

  • Education Level: Bachelor's degree preferred.
  • 2-4 years restaurant or retail recruiting preferred.
  • Knowledge of HR practices, applicable employment, labor, wage laws, and EEO regulations preferred.
  • Excellent communication skills, both written and verbal.
  • Independent professional with outstanding interpersonal skills and demonstrated ability to build, manage, and maintain a network of collaborative relationships with internal clients, candidates, colleagues, and vendors.
  • Self-motivated. Able to work independently and meet established deadlines, with strong follow-up skills.
  • Experienced with sourcing/recruitment strategy development and problem solving.
  • Workforce planning experience preferred.
  • Experience with Applicant Tracking Systems (ATSs), Candidate Relationship Management (CRM) systems, and other recruiting technology. Workday & Phenom People experience a plus.

Working Conditions:

  • This is a work-from-home role and travel is up to 15%. Day and overnight travel, as needed, to perform talent acquisition duties in the field and to attend occasional team and/or corporate events and meetings.

Physical Requirements:

  • While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards. May require lengthy time in bakery-cafe.

Competitive Pay $71,101 to $85,321 annually.

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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