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Business Analyst

ICONMA

Role overview

Qualifications

  • Proficiency in excel
  • 3 - 5+ years relevant banking experience
  • Undergraduate degree or relevant professional certifications

Responsibilities

  • Support the Consumer Deposit Products Payments business with client acquisition and engagement offer fulfillment
  • Improve Client acquisition, activation, and relationship deepening journeys
  • Process, review and execute multiple offer fulfillment inquiries in a timely manner
  • Make equitable decisions and apply best practices to protect client reputational risk

Key facts

Hard skills

Banking Services Institutional Research Risk Management Engagement Marketing

Other skills

  • Microsoft Excel
  • Customer Service
  • Communication
  • Problem Solving
  • Microsoft Office
  • Decision Making
  • Organizational Skills
  • Relationship Building

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our Client, a Banking company, is looking for a Business Analyst for their Remote location.
 
Responsibilities:
  • The Business Management Specialist will support the Consumer Deposit Products & Payments business with client acquisition and engagement offer fulfillment, decisioning exception requests, and conducting client-level research on a range of complex financial products and offer qualifiers.
  • This role contributes to the growth of the business by improving Client acquisition, activation, and relationship deepening journeys.
  • The incumbent is accountable to process, review and execute multiple offer fulfillment inquires and research quests in a timely manner.
  • The Business Management Specialist is expected to work independently, make equitable decisions, and apply best practices to ensure client reputational risk is protected.
 
Requirements:
  • Proficiency in excel
  • Independent research
  • Banking experience
  • Strong communication skills
  • Someone who takes initiative
  • Problem solving skills
  • Education & Experience:
  • Undergraduate degree or relevant professional certifications, designations, or equivalent strongly preferred.
  • 3 - 5+ years relevant banking experience
  • Preferred Qualifications:
  • Strong knowledge of banking industry, including systems, products and services.
  • Proven ability to perform multiple tasks in a fast-paced environment.
  • Proven Customer service skills, including concern for and ability to identify client issues.
  • Able to provide courteous, efficient, and professional customer service to ensure inquiries, sales and/or issues are managed promptly and effectively under all conditions
  • Proven ability to meet and exceed Customer expectations and ability to translate technical material and information for nontechnical users.
  • Proficiency with Microsoft Office Programs, including Microsoft Excel, Word, and PowerPoint
  • Thorough understanding of acquisition and engagement channels in a financial setting
  • Strong relationship skills and ability to work across many different areas of the bank
  • Organizational skills and ability to comprehend multiple offer variations and client trends
  • Experience tracking progress and facilitating traditional and digital creative assets through multiple approval processes
  • Team player; positive energy and attitude
  • Knowledge of risk management environment, standards and regulations
  • Ability to exercise sound judgement in making decisions
  • Ability to communicate effectively in both oral and written form
  • Ability to analyze, organize and prioritize work while meeting multiple deadlines
  • Ability to work successfully as a member of a team and independently
  • Ability to handle confidential information with discretion
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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