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FAMILY CARE COORDINATOR

Role overview

Qualifications

  • Experience in care coordination or related field
  • Strong communication and interpersonal skills
  • Ability to travel regularly for home visits

Responsibilities

  • Coordinate and monitor services for clients participating in the AFL program.
  • Serve as a liaison between clients, host families, providers, community resources, and support systems.
  • Assist with assessments, placement matching, and service coordination.
  • Develop, implement, and monitor behavioral intervention and treatment plans.

Key facts

Other skills

  • Coaching
  • Communication
  • Teamwork
  • Problem Solving
  • Time Management

About the company

Lutheran Services Carolinas logo

Lutheran Services Carolinas

Community Services

With the help of volunteers, donors, faith partners, and others, LSC provides many residential options and at-home services to seniors; helps veterans and others transition from homelessness to dignity; shields children from abuse and neglect through foster care; helps those battling mental illness through innovative programs; encourages growth and independence for those with intellectual or developmental disabilities; places children in loving adoptive homes; provides welcome to refugees seeking sanctuary; protects communities through disaster preparedness; and enables many men and women with varying life challenges or disabilities to live proudly and independently with residential or supportive services.

Company details

Company typeLarge
IndustryCommunity Services
Company size1001 - 5000

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Job description

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization dedicated to serving individuals and communities across North and South Carolina. Founded in 1960, LSC provides a wide range of services for children, families, and seniors through compassionate care, innovative programs, and community partnerships. Guided by a commitment to dignity, respect, and service, LSC strives to empower those we serve and make a meaningful difference in the lives of others.

One of LSC's Child and Family communities is seeking a full-time AFL Care Coordinator to provide clinical guidance, behavioral intervention, care coordination, and support for individuals participating in our Alternative Family Living (AFL) program.

This position works closely with clients, host families, and the clinical team to promote placement stability, support behavioral growth, and help individuals achieve successful outcomes in a family-based environment.

Location

Remote/Home-Based Position

This role allows you to work remotely from your home office while serving clients throughout the assigned region. Regular travel is required for home visits, client support, and community-based services. Monthly travel throughout the service area should be expected.

What We Offer

  • Full-time position
  • Starting Pay: $23.00 per hour
  • Additional $2.00 per hour for teammates who opt out of benefits
  • Benefits eligibility begins after 30 days
  • Medical, Dental, Vision, Retirement, PTO, and more
  • Free medical insurance option ($0 premium)
  • Career advancement opportunities
  • Tuition assistance and scholarship opportunities
  • Meaningful work with a mission-driven organization

Essential Responsibilities

  • Coordinate and monitor services for clients participating in the AFL program.
  • Serve as a liaison between clients, host families, providers, community resources, and support systems.
  • Assist with assessments, placement matching, and service coordination.
  • Develop, implement, and monitor behavioral intervention and treatment plans.
  • Provide support, coaching, and crisis intervention to clients and host families.
  • Participate in clinical team meetings and collaborate on treatment strategies.
  • Maintain documentation that meets state, federal, and agency requirements.
  • Complete placement paperwork, authorizations, attendance records, and billing documentation.
  • Utilize person-centered planning practices to support client goals and outcomes.
  • Assist with transition planning and discharge coordination when necessary.
  • Support outreach, recruitment efforts, and relationships with referral sources.
  • Promote Lutheran Services Carolinas within the community and human services network.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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