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Head of Product

The Access Group

Role overview

Qualifications

  • Experience owning or contributing to a platform, infrastructure or shared-services product used by multiple teams or products.
  • Confidence working with technical concepts such as application programming interfaces (APIs), data platforms and system integrations.
  • Experience using data and artificial intelligence to inform product decisions or deliver customer value.
  • A commercial mindset, with the ability to explain how platform investment supports growth, retention and efficiency.

Responsibilities

  • Set the product vision and roadmap for the hospitality platform, making sure it supports the needs of multiple product suites and our wider strategy.
  • Lead and develop a team of Product Managers, helping them focus on outcomes, customer value and shared capability rather than one-off features.
  • Work closely with engineering and technology leaders to prioritise platform work, manage trade-offs, and keep services reliable, scalable and easy to use.
  • Drive convergence across products by identifying where shared capabilities like data, integrations and artificial intelligence should be built once and reused everywhere.

Key facts

Hard skills

Product Management Platform Design And Development Artificial Intelligence Customer Value Proposition Systems Integration

Other skills

  • Systems Thinking
  • Team Leadership
  • Collaboration
  • Curiosity
  • Calmness Under Pressure

About the company

The Access Group logo

The Access Group

Computer Software / SaaS

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 100,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs over 7,000 people, continuously driving product innovation and customer service excellence.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size5001 - 10000

Links

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You’re a product leader who enjoys building the foundations that help other teams move faster and deliver better outcomes for customers. You think in systems and shared services, and you’re comfortable making trade‑offs that balance technical quality, commercial impact and long‑term value.
You like working across boundaries, bringing people together around a clear direction even when priorities compete. You’re curious by nature, calm under pressure, and motivated by creating platforms that scale across products and teams. At Access, you’ll have the space to shape how our hospitality products come together — and see the impact of your work every day.

Day‑to‑day, you will:

• Set the product vision and roadmap for the hospitality platform, making sure it supports the needs of multiple product suites and our wider strategy.
• Lead and develop a team of Product Managers, helping them focus on outcomes, customer value and shared capability rather than one‑off features.
• Work closely with engineering and technology leaders to prioritise platform work, manage trade‑offs, and keep services reliable, scalable and easy to use.
• Drive convergence across products by identifying where shared capabilities like data, integrations and artificial intelligence should be built once and reused everywhere.

Your skills and experiences might also include:

• Experience owning or contributing to a platform, infrastructure or shared‑services product used by multiple teams or products.
• Confidence working with technical concepts such as application programming interfaces (APIs), data platforms and system integrations, even if you don’t write code yourself.
• Experience using data and artificial intelligence to inform product decisions or deliver customer value.
• A commercial mindset, with the ability to explain how platform investment supports growth, retention and efficiency.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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