Head of Product

Job Title

Head of Product – Clearing

Team handling role

Yes

Department

Clearing – Product

Travel required

RBD

Job location

Europe or India

Shift timings

Regular

Reporting to

Business Lead – Clearing

Position type

Full Time        

Why Us?

MACH is an innovator and leader in global monetization solutions. Their software optimizes and orchestrates critical inter-carrier business processes including data and financial clearing, network roaming, real-time campaign management, and interconnect solutions. MACH creates transformative communications solutions for today, tomorrow, and beyond, bridging wholesale and inter-carrier connectivity with roaming and clearing.

Collaboration and Innovation are at MACH’s core. Our success is built on diverse strengths across different teams, functions, and geographies summarised in our company values:

• Open collaboration
• Driving innovation
• Customer commitment
• Growth mindset
• Deliver results

Please visit our website to know more about us - https://mach.com/

Profile Summary

The Head of Product & R&D owns the vision, strategy, development, and commercial success of MACH’s product portfolio. This role leads both Product Management and R&D (Engineering/Development) to ensure the delivery of high-quality, innovative, and commercially successful solutions.

You will operate at the intersection of customer need, commercial opportunity, and technical execution, driving MACH’s product and innovation agenda.

A Day in the Life of Head of Product:

• Define and drive product and technology strategy across the portfolio
• Lead global Product and R&D teams to deliver against roadmap commitments
• Balance innovation with delivery excellence and platform scalability
• Engage with customers, partners, and internal stakeholders to shape solutions
• Align engineering execution with commercial priorities
• Champion AI, automation, and next-gen platform evolution

Roles & Responsibilities

• Own the end-to-end product strategy, roadmap, and execution across MACH portfolio
• Lead and integrate Product Management and R&D/Engineering teams globally
• Drive product P&L performance, including pricing, margin, and investment decisions
• Ensure on-time, high-quality delivery of product releases aligned to roadmap
• Define and implement engineering strategy, architecture direction, and development standards
• Translate market trends (AI, automation, roaming evolution) into scalable product innovation
• Work closely with Sales & Marketing to deliver clear value propositions and successful GTM execution
• Engage key customers to ensure solutions address real operational and commercial pain points
• Establish strong product governance, prioritisation, and development lifecycle processes
• Optimise resource allocation across Product and R&D to maximise ROI and speed to market

Key Success Measures

• Revenue growth and profitability of product portfolio
• Delivery predictability and quality (on-time, on-budget releases)
• Product adoption and customer satisfaction
• Engineering productivity and platform scalability
• Innovation velocity

Experience & Background

• 5+ years in product and/or engineering leadership roles
• Proven experience leading both Product Management and R&D/Engineering teams
• Strong track record of owning product strategy and commercial outcomes (P&L)
• Experience delivering complex, platform-based or telecom solutions
• Demonstrated ability to scale teams and deliver globally distributed products
• Experience with Agile software development environment
• Multi-year experience in Roaming industry, including GSMA & TADIG / BCE knowledge
• Knowledge of Roaming wholesale workflow from CDR to settlement

Skills & Capabilities

• Strong commercial mindset with ownership of revenue, margin, and investment trade-offs
• Ability to bridge business strategy and technical execution
• Deep understanding of software development lifecycle and engineering best practices
• Excellent leadership across multidisciplinary teams (Product, Engineering, GTM)
• Strong stakeholder management—from board to customer to engineering teams
• Data-driven decision-making and prioritisation discipline
• Experience with AI / automation-led product development (highly desirable)

What Makes You a Great Fit

• You think like a GM—owning both what we build and how we build it
• You balance innovation, delivery discipline, and commercial performance
• You can simplify complex product and engineering landscapes
• You align teams around customer outcomes and measurable impact
• You bring clarity, pace, and accountability across Product and R&D

Limitation and Disclaimer:

The aforementioned job description is aimed to provide an overview of the overall type and level of work being performed for this role; it shouldn't be interpreted as a complete list of all obligations, responsibilities, and qualifications needed for the job.

In no way does this job description imply or say that these are the exclusive responsibilities of the employee holding this position.  Any additional job-related instructions or tasks that are requested by the manager must be completed by the employee.

Ready, set, apply!