Senior Technical Business Analyst

As a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that drive our products forward. From shaping new features and analysing data to supporting releases and solving operational challenges, you'll help deliver technology that has a real impact on the global pharmaceutical supply chain.

Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.

Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.

Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Why SkyCell?

🌱 Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare.

🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation.

🌎 Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way.

💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell.

🏆 Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do:

• Use technical artifacts to document business requirements (process flows, entity diagrams, etc)

• Own Epics and User Stories throughout the delivery lifecycle

• Align solutions, designs, and specifications with Product Managers and UI/UX designers

• Assess and compare different solutions to address business requirements

• Collaborate with engineers and QAs in defining solutions, requirements and testing scenarios

• Capture non-functional requirements (e.g., scalability, performance, security)

• Validate assumptions via data analysis with stakeholders and tech teams

• Translate complex business needs into technical specifications and solutions

• Specify and document integration solutions to ensure system interoperability

• Analyse complex datasets to extract insights and enable data-driven decisions

• Contribute to testing strategies for automation and non-functional requirements

• Use SQL for basic reporting (aggregations, calculations, summaries)

• Prepare Release Notes and follow up on post-release tasks, including handover to Service Desk

• Assist Sales and Product teams with RFPs, demos, and POCs

• Support with investigating production issues and provide input to Service Desk (3rd-level support)