Manual QA Engineer (Frontline Feature & Support Testing

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

•  Execute manual testing

• Create high-quality test cases (Test Plans, traceability)

•  Validate backend data using:

• SQL Server Management Studio

•  Validate file integrations using:

• Using internal tools

•   Capture evidence and defects:

• Using internal tools

•   Perform:

• Exploratory testing
• Feature Testing
• Regression Testing
• Assist with UAT as needed
• Workflow validation across distributed systems.

•   Validate document outputs and compliance workflows using:

•  Azure Document Intelligence
• Reproduce and validate customer issues
• Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
• Frontline support for hot fixes and patches
• Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

•  Strong manual testing experience

•  Excellent attention to detail

•  Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io