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Client Document Coordinator & Case Assembler

Role overview

Qualifications

  • Bilingual: Fluency in both English and Spanish is strictly required.
  • Experience: Prior experience in an office, legal, administrative, or customer-facing environment.
  • Immigration Knowledge: Familiarity with immigration forms and procedures is a strong plus.
  • Technical Proficiency: Skilled in scanning, optimizing, labeling, and organizing high-volume electronic files (PDF management).

Responsibilities

  • Collect and track required supporting documents from clients, ensuring timely submission and maintaining accurate document checklists.
  • Gather and compile all completed forms, legal writings, and supporting documents required for each specific case.
  • Partner closely with attorneys and paralegals to ensure 100% of required documentation is accounted for well ahead of submission deadlines.
  • Log all touchpoints by documenting client communications, document receipts, and follow-up attempts on the same business day.

Key facts

  • Remote from: Colombia
  • Freelance
  • Spanish, English

Other skills

  • Quality Control
  • Technical Acumen
  • Detail Oriented
  • Organizational Skills
  • Communication
  • Problem Solving
  • Time Management

About the company

The Law Office of Sharon Abaud, APC logo

The Law Office of Sharon Abaud, APC

Company details

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Job description

About Us

Are you looking to be part of a growing team with a winning attitude? At The Law Office of Sharon Abaud, we are on an exciting growth path, constantly striving to improve and raise the bar in everything we do. We believe in investing in our team and prefer to promote from within rather than hiring leadership from the outside. Many of our leaders started in entry-level positions and earned their way up through initiative, accountability, and a drive to succeed. If you are ambitious, resourceful, and looking for a career—not just a job—this is the place for you!

As a Client Document Coordinator & Case Assembler, you will play a critical role in helping our clients navigate their immigration journey by ensuring their cases are well-organized, complete, and ready for submission. Your attention to detail and ability to work efficiently will directly impact our success and the lives of those we serve.

Core Responsibilities

1. Client Document Coordination & Compliance

  • Collect and track required supporting documents from clients, ensuring timely submission and maintaining accurate document checklists.
  • Review all submitted items for administrative completeness, legibility, signatures, dates, and accurate labeling.
  • Identify and resolve issues such as missing, duplicate, expired, incomplete, or incorrectly submitted documents, and follow up proactively with clients as needed.
  • Guide and support long-distance clients on how to successfully submit their required documentation.
  • Log all touchpoints by documenting client communications, document receipts, and follow-up attempts on the same business day.

2. Case Assembly & Digital Organization

  • Gather and compile all completed forms, legal writings, and supporting documents required for each specific case.
  • Assemble case files into a single, well-organized, and searchable PDF following the exact order outlined in the case cover letter.
  • Optimize digital files by managing page rotation, removing duplicate or blank pages, setting up bookmarks, and structuring exhibit organization when required.
  • Review and refine the "Documents" section of the cover letter to provide rich, detailed descriptions of each piece of evidence included.
  • Enforce data standards by organizing and saving files into CampLegal, Asana, and Google Drive using the firm’s standardized naming conventions and folder structures.
  • Execute final quality control by completing a rigorous assembly checklist before transferring the case to the next review stage.

3. Team Collaboration & Operational Support

  • Partner closely with attorneys and paralegals to ensure 100% of required documentation is accounted for well ahead of submission deadlines.
  • Assist with specialized document requests, including police records, background checks, and certified translations.
  • Maintain detailed database records of all document submissions, tracking case status dynamically to keep workflows moving efficiently.

Qualifications

  • Bilingual: Fluency in both English and Spanish is strictly required.
  • Experience: Prior experience in an office, legal, administrative, or customer-facing environment.
  • Immigration Knowledge: Familiarity with immigration forms and procedures is a strong plus.
  • Technical Proficiency: Skilled in scanning, optimizing, labeling, and organizing high-volume electronic files (PDF management).
  • Execution & Detail: Exceptional organizational skills, laser-sharp attention to detail, and the ability to manage multiple cases simultaneously under deadlines.
  • Core Values: A proactive, problem-solving attitude with a deep commitment to the firm’s core values: Dedication, Resourcefulness, Empowerment, Accountability, and being Mission-Driven (DREAM).

Why Join Us?

At The Law Office of Sharon Abaud, you’ll be part of a supportive and forward-thinking team that values growth, collaboration, and excellence. We are expanding and improving, and this is your chance to grow with us. If you bring dedication and leadership potential, there will be direct opportunities to advance within the firm.

How to Apply

If you are a detail-oriented, bilingual professional who shares our DREAM values and is excited to contribute to the success of our clients, we encourage you to apply!

Please email your information to n.ramirez@abaudlegal.com with the exact subject line: Enthusiastic Applicant - Client Document Coordinator & Case Assembler.


Compensation: 10

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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