Logo for Believe Advertising & PR

Luxury Travel Specialist - WFH

Role overview

Qualifications

  • Previous experience in customer service, administration, or hospitality preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational ability
  • Ability to multitask and work in a fast-paced environment

Responsibilities

  • Communicate with clients to understand their travel preferences and high-end requirements
  • Coordinate flight, luxury accommodation, and private transportation bookings
  • Maintain accurate client profiles, detailed itineraries, and payment details
  • Support senior coordinators and travel consultants with complex scheduling and premium logistics

Key facts

Hard skills

Other skills

  • Customer Service
  • Hospitality
  • Detail Oriented
  • Organizational Skills
  • Microsoft Office
  • Communication
  • Social Skills
  • Multitasking

About the company

Believe Advertising & PR logo

Believe Advertising & PR

  • PR & Communications
  • 2–10
We are an integrated PR, branding and advertising agency that works with leading national and international brands on a daily basis. Our daily mission: to create and implement PR, marketing, branding and advertising strategies for brands to enable them to stand out from their competitors while receiving priceless editorial coverage for clients across the globe. Selected Contributions:  Grown ASM Liquor, producers of VODKA O, over the past 10 years from 3 guys working from a Sydney garage to now being the #3 best selling vodka in Australia, through PR and arranging for VODKA O to be seeded regularly at some of Australia’s A-List events due to the lack of ATL advertising budget available. 2013 saw James Packer invest $12 million into the company with James Packer in 2017 selling ASM Liquor to Asahi Beverages.  Working with Novak Djokovic in for SEIKO Watches and HEAD TENNIS over the years. Implementing worldwide press conference and PR stunts for the two international brands, generating priceless press coverage across the globe.  Increased sales of COON cheese with a PR campaign to an equivalent of 100,000kg of cheese sold over a 10 week period.  Saw 1 million packs of Carr’s Crackers sold during a 12 week promotional period for a PR campaign, created and implemented for Carr’s Crackers.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About the Role

As a Luxury Travel Specialist, you will assist clients in organizing and managing their travel arrangements from start to finish, with a focus on high-end, bespoke experiences. This role focuses on delivering outstanding customer service while ensuring each clients itinerary is accurate, enjoyable, and tailored to their specific luxury needs. Youll work closely with both clients and premium travel partners to coordinate bookings, answer inquiries, and handle administrative tasks related to luxury trip planning.

Key Responsibilities

  • Communicate with clients to understand their travel preferences and high-end requirements.
  • Coordinate flight, luxury accommodation, and private transportation bookings.
  • Maintain accurate client profiles, detailed itineraries, and payment details.
  • Support senior coordinators and travel consultants with complex scheduling and premium logistics.
  • Respond promptly to client inquiries and assist with itinerary changes or specialized requests.
  • Ensure a smooth and positive client experience throughout the entire luxury travel process.

Requirements

  • Previous experience in customer service, administration, or hospitality preferred.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational ability.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills required (Microsoft Office, email, online booking tools).

Benefits

  • Competitive compensation with performance-based incentives.
  • Opportunities for professional growth within the travel and hospitality sector.
  • Flexible work environment depending on company policy.
  • Supportive team culture focused on collaboration and client satisfaction.
  • Employee travel perks and discounts with select partners.

Related jobs

See all Travel Agent jobs

Other jobs at Believe Advertising & PR