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Travel Operations Coordinator - WFH

Role overview

Qualifications

  • Previous experience in travel coordination, customer service, or administration is preferred.
  • Strong organizational skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

  • Manage travel arrangements including flights, accommodations, ground transport, and activities.
  • Oversee and confirm client itineraries to ensure accuracy and satisfaction.
  • Support day-to-day operations by processing reservations and maintaining records.
  • Communicate with clients, vendors, and partners in a professional and timely manner.

Key facts

Hard skills

Other skills

  • Customer Service
  • Organizational Skills
  • Communication
  • Social Skills
  • Time Management
  • Computer Literacy

About the company

Believe Advertising & PR logo

Believe Advertising & PR

  • PR & Communications
  • 2–10
We are an integrated PR, branding and advertising agency that works with leading national and international brands on a daily basis. Our daily mission: to create and implement PR, marketing, branding and advertising strategies for brands to enable them to stand out from their competitors while receiving priceless editorial coverage for clients across the globe. Selected Contributions:  Grown ASM Liquor, producers of VODKA O, over the past 10 years from 3 guys working from a Sydney garage to now being the #3 best selling vodka in Australia, through PR and arranging for VODKA O to be seeded regularly at some of Australia’s A-List events due to the lack of ATL advertising budget available. 2013 saw James Packer invest $12 million into the company with James Packer in 2017 selling ASM Liquor to Asahi Beverages.  Working with Novak Djokovic in for SEIKO Watches and HEAD TENNIS over the years. Implementing worldwide press conference and PR stunts for the two international brands, generating priceless press coverage across the globe.  Increased sales of COON cheese with a PR campaign to an equivalent of 100,000kg of cheese sold over a 10 week period.  Saw 1 million packs of Carr’s Crackers sold during a 12 week promotional period for a PR campaign, created and implemented for Carr’s Crackers.

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Job description

Travel Operations Coordinator

About the Role
As a Travel Operations Coordinator, you will play a key role in supporting daily travel operations and ensuring smooth client experiences. This position focuses on coordinating bookings, monitoring schedules, and providing administrative support to both clients and internal teams. Youll be responsible for handling travel logistics with accuracy, efficiency, and excellent customer service.

Key Responsibilities

  • Manage travel arrangements including flights, accommodations, ground transport, and activities.

  • Oversee and confirm client itineraries to ensure accuracy and satisfaction.

  • Support day-to-day operations by processing reservations and maintaining records.

  • Communicate with clients, vendors, and partners in a professional and timely manner.

  • Monitor schedules and proactively address potential issues or changes.

  • Provide administrative support to the travel team as needed.

Requirements

  • Previous experience in travel coordination, customer service, or administration is preferred.

  • Strong organizational skills with attention to detail.

  • Excellent communication and interpersonal abilities.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Basic computer skills required (Microsoft Office, email, online booking systems).

Benefits

  • Competitive compensation with opportunities for performance-based incentives.

  • Flexible work environment, with potential for remote or hybrid scheduling (depending on company policy).

  • Professional development and career growth opportunities within the travel sector.

  • Supportive team culture with access to industry tools and resources.

  • Employee travel perks and discounts with select providers.

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