Product Manager - Ecommerce (Remote, US)

This role is remote, US.

Key Expectations

• 2+ years E-commerce Product Manager experience
• Past retail experience
• Not limited to US CANDIDATES, Green card holders, H1B, and other Visa candidates are welcome to apply. TN visa allowed.
• Oracle ATG e-commerce platform experience or similar (Magento, Shopify, Salesforce B2C etc), building omnichannel platform products
• Customer-centric and must have an eye for seamless user interface
• Translate business needs into clear user stories / product roadmap

Job Description

You will be working as a Digital Product Manager focused on executing the omnichannel digital strategy. Your top skills will be utilized to drive the e-commerce business.

• Work with different stakeholders like store operators, operations, marketing, and the technical team to drive the program
• Flawless execution and focus on improving customer experience at each touchpoint
• You must love data and be customer UI Centric

You will be reporting to the Director of Product Management.

Your Role and Responsibilities

• As a Digital Sr. Product Manager you will partner directly with multiple teams
• Partner with UX, BAs, the Development Team, and Business partners as appropriate to create business requirements, user flows, and use cases
• Conduct usability testing
• You will drive the e-commerce business, agile development process to deliver new features and functionality, identifying and measuring key metrics to ensure a best in class customer experience across our web application
• Analyze quantitative and qualitative customer feedback to inform product strategy and pipeline development
• Write user stories and acceptance criteria and groom stories with developers and designers

Required Technical and Professional Expertise

• Bachelors / Undergraduate Degree in a related field
• 2+ years of product management experience in an E-commerce company
• Oracle ATG e-commerce platform experience or similar (Magento, Shopify, Salesforce B2C etc), building omnichannel platform products
• Experience working in a retail industry
• Experience working with Technical Development Engineers
• Exposure to UX / HCI best practices
• Exposure to customer site analytics and important KPIs
• Energetic and customer-centric
• Proven analytical skills and problem-solving ability
• Self-motivated and proactive team player who takes ownership of and accountability for projects
• Strong organizational skills with an ability to effectively manage competing priorities
• Strong relationship-building skills
• Ability to communicate complex issues to a wide array of internal and external stakeholders
• Proficient in robust project management software such as JIRA, and Confluence