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Program Manager, SGS Program Management

Role overview

Qualifications

  • Bachelor’s degree with 3-5 years of relevant experience, or 7+ years of relevant work experience without a bachelor’s degree
  • Advanced Excel skills required, including experience with formulas, pivot tables, and Microsoft applications
  • Strong written and verbal communication skills, including the ability to communicate effectively with clients and internal stakeholders
  • Creative problem-solving skills with the ability to manage medium-sized projects and work effectively in a team environment

Responsibilities

  • Build and manage client relationships, with support from the Program Director, to ensure client satisfaction and successful delivery of services
  • Partner with clients and internal teams to design project approaches, develop implementation plans, and ensure program requirements and deliverables are met
  • Prepare, review, and maintain client deliverables, status reports, program documentation, and communications to support client needs and requirements
  • Monitor and report progress toward business goals, budget expectations, revenue targets, milestones, and commitments to leadership

Key facts

Other skills

  • Problem Solving
  • Leadership
  • Microsoft Excel
  • Communication
  • Teamwork
  • Time Management

About the company

Gainwell Technologies LLC logo

Gainwell Technologies LLC

Digital Health & Health Tech

For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus. Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies. Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.

Company details

Company typeLarge
IndustryDigital Health & Health Tech
Company size10001

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Job description

 

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

 

Summary

We’re on the lookout for a talented individual to join our dynamic organization as a Program Manager.  If you're passionate healthcare, driving innovation, and fostering a collaborative work culture, this is your chance to make a significant impact. Come be a key player in shaping the future of our company as we embark on an exciting journey of growth and excellence. Discover a career where your skills are not just valued but celebrated. Let's build success together!

Working at HMS carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all.

We are seeking a talented individual who will be responsible for supporting and managing client relationships and for delivery of HMS services to Government client(s) in accordance with client contract requirements. Oversee routine delivery of client services and deliverables, and responsible for day-to-day management of client relationship and overall contract P&L. Must have strong project management capabilities and assist in scope expansion, sales and implementations. Must track to strategic corporate initiatives that are tied directly to individual account goals and objectives. Strong communicator and collaborator with internal Operations and IT teams.

Here are the details on this position

Your role in our mission

    • Build and manage client relationships, with support from the Program Director, to ensure client satisfaction and successful delivery of services.
    • Partner with clients and internal teams to design project approaches, develop implementation plans, and ensure program requirements and deliverables are met.
    • Oversee contracts, assigned products/services, special projects, timelines, risks, issues, and overall program progress.
    • Prepare, review, and maintain client deliverables, status reports, program documentation, and communications to support client needs and requirements.
    • Monitor and report progress toward business goals, budget expectations, revenue targets, milestones, and commitments to leadership.
    • Identify and resolve significant issues impacting program productivity and support the development of solutions that may create additional or unique project outcomes.
    • Provide leadership, guidance, and work direction to less experienced personnel, as needed.

What we're looking for

    • Bachelor’s degree with 3-5 years of relevant experience, or 7+ years of relevant work experience without a bachelor’s degree.
    • Advanced Excel skills required, including experience with formulas, pivot tables, and Microsoft applications.
    • Experience with State Medicaid, Third Party Liability, or Program Integrity preferred.
    • Strong written and verbal communication skills, including the ability to communicate effectively with clients and internal stakeholders.
    • Ability to work independently, manage multiple priorities, shift between tasks quickly, and meet deadlines in a fast-paced environment.
    • Creative problem-solving skills with the ability to manage medium-sized projects and work effectively in a team environment.
    • Leadership skills to train, guide, and mentor less experienced personnel as needed; potential for after-hours work may be required.

 

What you should expect in this role

  • This is a fully remote position within the United States; candidates must be able to work Eastern or Central time zone hours.
  • Occasional travel may be required, up to 10%.

 

The deadline to submit applications is August 31, 2026.

 

#LI-LM1

 

The pay range for this position is $52,900.00 - $75,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

 

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

 

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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