AI-First Account Executive

🇿🇦 Up to ZAR 350,000 salary on a full time, permanent employment contract 
🌎 Fully remote working from anywhere in South Africa!
🏖️ 33 days paid leave and Benefits
✨ Working with globally recognisable brands in US Entertainment 
💻 Modern hardware, AI-enabled workflows, Airtable/no-code tools, and collaborative team support. 

Who We Are  

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients. 

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation. 
 

Embracing Future-Facing Technology 

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge! 

About The Role

As an AI-First Account Executive, you'll turn client priorities, account strategy and agreed direction into clear action. Working closely with an Account Manager and a cross-department team, you'll keep delegated work moving, maintain reliable account context, coordinate follow-through and help clients experience Storm as organised and responsive.

This is an entry-level account-management role with real client contact and a high bar for operational ownership. You'll support accounts that can be fast-moving and operationally complex, keeping the detail straight: who the stakeholders are, what was decided, what remains open, who owns the next step and what is at risk of slipping.

You won't own the commercial relationship or set client strategy on day one — that sits with the Account Manager. You will, however, be close to clients, participate in meetings and follow-up, and be trusted to write material that clients read. As your judgment and account knowledge grow, so will the scope of your ownership.

The person we're looking for proactively spots where processes create friction, works across departments to improve them and drives those changes through to adoption. They also own the detail: tracking decisions, closing post-call loops, keeping Airtable accurate and useful, and surfacing blockers early.

Storm is an AI-native agency. AI tools and agentic workflows are central to how our teams work, and we hire people who want to work that way from day one.

We're not talking about using AI as a search box or autocomplete. The person we're looking for treats AI as a capable pair of hands. They delegate whole pieces of work, not just questions; review what comes back with a sharp, critical eye; and keep refining how they brief and direct it so the quality compounds. If you read that and thought, “that's just how I work now,” this role is built for you.

You'll learn the ground first: how the account operates, how priorities shape process, and how clear communication and reliable follow-through keep clients and teams aligned. Then you'll work from Storm's stack of AI, account-delivery and creative tools, and play a real part in improving how this role gets done.

RESPONSIBILITIES 

What can you expect? 

• Support account delivery with AI tools and agentic workflows as your default. Own delegated tasks, priorities and coordination needs so work moves without repeated chasing.
• Turn client requests, Account Manager direction and service priorities into clear tasks, owners, handovers, open questions and next steps for the people who need to act.
• Maintain reliable account context, including stakeholders, priorities, history, decisions, approvals, blockers, deadlines and follow-ups, so knowledge lives in shared systems rather than scattered notes or one person's head.
• Keep the account's operating rhythm running through strong meeting preparation, notes, action tracking, reports, calendar planning and handovers.
• Draft clear, client-ready summaries and updates that make complex work understandable without losing important detail or overpromising.
• Communicate clearly and promptly with Account Managers, service leads, collaborators and clients. Make status, risks, decisions, changes and next steps easy to understand.
• Build a strong understanding of the account's goals, stakeholders, services, contract context, strategy, creative aims, preferences and quality bar, including the judgment to recognise when AI output fits and when it does not.
• Make sensible decisions, prioritise varied work and diagnose problems before escalating with clear context, evidence, options and the specific help needed.
• Protect the client experience by noticing early when timing, communication, missing information, weak process or incomplete follow-through could cause friction, then address or raise it.
• Coordinate stakeholders constructively. Follow up professionally for decisions, feedback, assets, approvals and commitments, and make sure post-call actions are owned and completed.
• Maintain and improve Airtable and related work systems: keep data and statuses truthful, improve views, interfaces and workflows, support structural changes, and make the system clearer as the account evolves.
• Use approved AI tools and agents to complete whole pieces of account work, including research, meeting preparation, briefs, updates, summaries, QA checks, dependency coordination and reusable account memory. Brief them with clear context, critically review what comes back and own the final output.
• Keep improving how the work gets done. Turn effective methods into reusable skills and workflows that agents and teammates can pick up and run, and teach what works so the whole team benefits.

QUALIFICATIONS 

Your Expertise 

•  Evidence that you can own client, stakeholder or operational delivery and turn direction into reliable follow-through. This could come from work, studies or self-started projects.
• Friendly, confident spoken and written English. You ask thoughtful questions, explain things clearly and make it easy for clients to understand what is happening, what is needed and what comes next.
• Demonstrable, hands-on use of AI tools and AI agents in your real work, studies or personal projects: genuine capability, not just curiosity. You can show how you delegate, brief, review and improve whole pieces of work.
• Practical confidence with Airtable or comparable structured work systems such as Monday.com, Notion, Asana or spreadsheets. You maintain clean data and useful views, understand workflows and improve them rather than simply filling fields.
• The judgment to review AI output against client context, brand standards, facts and instructions. You never treat it as finished work without checking it.
• A systems mindset. You see repeatable work as a workflow to design and improve, not a list of tasks to grind through.
• High agency and ownership. You don't wait for every next step to be handed to you, and you're comfortable driving useful improvements to completion and escalating early when needed.
• Structured thinking. You can turn ambiguity into clear inputs, outputs, owners, statuses, decisions and next steps.
• Sharp attention to detail held at speed, with organised records and reliable self-proofing.
• Strong remote-working habits. You communicate promptly and leave enough context for people and agents to continue without guesswork.
• Enthusiasm for how quickly AI and operational tooling are moving, with an instinct for what improves delivery and what is just noise.

Working Environment 

• Remote-first team with international colleagues and globally recognised entertainment clients. 
• Modern hardware, collaboration tools, AI-enabled workflows, and room to improve how work happens. 
• Fast-moving culture where thoughtful ideas from people close to the work are valued. 

RECRUITMENT PROCESS

Self-recorded video questions: Answer four short questions about how you work, communicate with clients, use AI and take ownership.

First interview: Meet Megan Priestley, Senior Account Manager, to explore your operational judgment, client communication, process mindset and agentic AI working.

Practical task: Complete a short, time-boxed and compensated practical task built around a realistic brief. We'll ask you to show your working, including how you used AI to get it done. Your method interests us as much as your output.

Second interview: Discuss your task, judgment, working methods and fit for the role with Megan Priestley, Senior Account Manager, and Maddy Weingast, Head of Account Management.

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