Reimbursement Coordinator

Company Description

USPh (U.S. Physical Therapy) is one of the largest publicly traded, independent operators of leading physical and occupational therapy clinics dedicated to enhancing patient outcomes through a collaborative, partnership-driven model. We partner with close to 700 clinics nationwide, across 44 states, offering them the resources, operational support, and clinical expertise needed to thrive in today’s healthcare landscape.

By aligning with the USPh network, our partners benefit from operational support and a shared commitment to evidence-based care, all while maintaining their autonomy and local identity.  

We believe that the strength of our partnerships lies in the individuality of each partner. Our “OnePartner” model is designed to allow clinics to maintain their unique culture and identity, empowering them to foster meaningful relationships within their communities. By preserving their local roots, clinics can continue to build trust with patients and referral sources, while attracting top talent who value the chance to be part of a personalized, community-centered environment.

Job Description

BASIC PURPOSE:

The Reimbursement Coordinator works with cross-functional teams to: review payer policies that may impact reimbursement; researches provider manuals and documents for applicable reimbursement rules; coordinates projects and audits to improve processes related to revenue cycle; distributes communications and supports special projects as needed.  

This Reimbursement Coordinator will have the following qualifications: excellent oral and written communication skills; strong interpersonal and relationship-building skills; ability to work both independently and as part of a team with professionals at all levels; proficient in Microsoft Office software applications. Knowledge of healthcare payer contracts, healthcare billing/payment processes, and experience with outpatient 

ESSENTIAL FUNCTIONS:

• Review and download fee schedules
• Research Payer policies and guidelines
• Support Reimbursement team as needed
• Data entry
• Special projects
• Other duties as assigned

KNOWLEDGE AND SKILLS:

• Strong oral and written communication skills
• Understanding of managed care lifecycle
• Excellent knowledge in Excel creating formulas and Pivots.
• Strong interpersonal and relationship-building skills
• Ability to work both independently and as part of a team
• Proficient in Microsoft Office software applications including but not limited to: Outlook skills, Excel, etc.
• Knowledge of healthcare payer contracts, healthcare billing/payment processes is preferred
• Knowledge of physical therapy, occupational therapy and speech therapy is preferred
• Ability to manage multiple projects efficiently and accurately

• Demonstrate ability and commitment to excellent customer service to develop and maintain effective working internal & external relationships
• Excellent professionalism, reliable judgment and the ability to communicate with strategic partners, administrators and internal teams

Qualifications

EDUCATION & EXPERIENCE:

• Bachelor’s in Business, Health Care or related field preferred; or high school diploma and appropriate combination of education and experience
• 3+ years’ experience in health care setting

Additional Information

We offer a competitive total compensation package including, as well as a comprehensive benefits package including medical, dental, disability, life and a 401(k) plan, in addition to other outstanding benefits such as Paid Time Off. 

We are an Equal Opportunity Employer - M/F/D/V