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Multimedia Communications Specialist

North American Electric Reliability Corporation (NERC)

Role overview

Qualifications

  • Bachelor’s degree in multimedia, graphic design, communications, digital media, or a related field preferred
  • 5+ years of experience developing multimedia, digital, social, or visual communications content, preferably in a technical or regulated environment
  • Advanced proficiency with Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Premiere, and After Effects

Responsibilities

  • Develop high-quality multimedia content, including graphics, short-form videos, website visuals, infographics, social media assets, motion graphics, and other digital materials in support of NERC’s External Communications’ efforts
  • Translate complex reliability, security, and regulatory topics into clear, accurate, and visually engaging communications products for NERC’s key audiences
  • Manage social media content calendar; draft, schedule, and post content across NERC’s platforms, including LinkedIn, X, and YouTube

About the company

North American Electric Reliability Corporation (NERC) logo

North American Electric Reliability Corporation (NERC)

Electric Power Generation & Utilities

The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the reliability and security of the bulk power system in North America. NERC develops and enforces Reliability Standards; annually assesses seasonal and long‐term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the electric reliability organization for North America, subject to oversight by the Federal Energy Regulatory Commission and governmental authorities in Canada. NERC’s jurisdiction includes users, owners, and operators of the bulk power system, which serves more than 334 million people.

Company details

IndustryElectric Power Generation & Utilities
Company size51 - 200

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Job description

Our Company

The North American Electric Reliability Corporation (NERC) is a not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. NERC develops and enforces Reliability Standards; annually assesses seasonal and long‐term reliability; monitors the bulk power system through system awareness; and educates, trains, and certifies industry personnel. NERC’s area of responsibility spans the continental United States, Canada, and the northern portion of Baja California, Mexico. NERC is the Electric Reliability Organization (ERO) for North America, subject to oversight by the Federal Energy Regulatory Commission (FERC) and governmental authorities in Canada. NERC’s jurisdiction includes users, owners, and operators of the bulk power system, which serves nearly 400 million people.


Our Mission

The vision for the Electric Reliability Organization Enterprise, which is comprised of NERC and the six Regional Entities, is a highly reliable and secure North American bulk power system. Our mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid.


Your Impact

The Multimedia Communications Specialist will play a central role in strengthening how NERC communicates critical reliability and security information across digital channels. Working closely with the External Communications team, this position will develop high-quality multimedia content, including graphics, videos, presentations, social media assets, website visuals, and infographics to make technical information clear, accessible, and engaging for key audiences.


This role reports to the Manager, External Communications, and requires strong judgment, attention to detail, visual storytelling skills, consistent initiative, and the ability to translate complex subject matter into clear, professional communications products. The ideal candidate will be creative, collaborative, organized, and able to manage multiple priorities while maintaining NERC’s brand, editorial, and accessibility standards.


Your Role

  • Develop high-quality multimedia content, including graphics, short-form videos, website visuals, infographics, social media assets, motion graphics, and other digital materials in support of NERC’s External Communications’ efforts
  • Translate complex reliability, security, and regulatory topics into clear, accurate, and visually engaging communications products for NERC’s key audiences
  • Create and maintain visual assets, templates, and digital asset libraries that align with NERC’s brand, editorial, and accessibility standards
  • Manage social media content calendar; draft, schedule, and post content across NERC’s platforms, including LinkedIn, X, and YouTube
  • Monitor social media activity, platform updates, and key metrics; provide recurring media and digital reporting, including daily news clips, weekly sentiment reporting, and other quarterly communications products and social media performance reports
  • Ensure deliverables meet technical specifications for relevant platforms and formats (website, intranet, social media, presentations, etc.)
  • Present creative ideas, concepts, and design rationale to the External Communications team and internal stakeholders
  • Other duties, as assigned


A successful candidate will have:

  • Bachelor’s degree in multimedia, graphic design, communications, digital media, or a related field preferred
  • 5+ years of experience developing multimedia, digital, social, or visual communications content, preferably in a technical or regulated environment
  • Advanced proficiency with Adobe Creative Cloud applications, including InDesign, Illustrator, Photoshop, Premiere, and After Effects; experience with Canva, Hootsuite or similar tools for creating and managing digital assets 
  • Strong portfolio demonstrating experience with static design, motion/video work, social media assets, and other multimedia communications products
  • Strong foundation in visual design fundamentals: typography, composition, color theory, layout, visual hierarchy, and accessibility
  • Working knowledge of social media platforms, including LinkedIn, X, and YouTube with experience developing, scheduling, and evaluating content
  • Experience with web content, analytics, media monitoring, and reporting tools preferred 
  • Excellent written and verbal communication skills with strong attention to detail, accuracy, formatting, and brand consistency 
  • Strong organization and project management skills, with the ability to manage multiple assignments, deadlines, and stakeholder feedback


Other

  • Background check will be conducted prior to employment
  • In compliance with federal law, all persons hired will be required to verify identity an eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Limited travel is necessary.
  • This position is classified as exempt.
  • This position is Remote/Virtual. Must be able to travel to NERC office and member organizations as required. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies.


Our Culture Declarations

  • Everyone at NERC is a leader.
  • We are accountable personally and organizationally to deliver on commitments.
  • We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives.
  • We are resilient and adaptable to the challenges and needs of the business and our team.
  • We exude a growth mindset and empower teams to take risks.
  • We build collaborative relationships within NERC, the ERO, and the stakeholders of NERC.
  • We exemplify NERC cultural behaviors:
    • Reward high-quality, creative, and innovative work
    • Attract, engage, and retain top talent
    • Value and respect diverse perspectives
    • Provide a safe, inclusive, and collaborative work environment
    • Form strong relationships within the company, and with the ERO Enterprise
  • We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge, and opportunities for growth and development.
  • We demonstrate an anticipatory mindset, preventing problems and building contingencies where appropriate.
  • We are champions for diversity and inclusion, seeking out and values diverse perspectives.
  • We value well-being, prioritizing collaboration, engagement, and connection among our team. 

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Marcus Rivera

Chief Revenue Officer

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