About Centific
Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.
Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.
About Job
Job Description: Hardware PC Technician/Field Support Engineer
Location: Las Vegas, NV
Overview
We are looking for a hands-on Hardware PC Technician / Field Support Engineer based in Las Vegas, NV to support our hardware operations and data collection initiatives. This role is central to building out our new Las Vegas staging warehouse and helping the data collection team scale from ad-hoc, project-by-project support into a long-term, sustainable operation. We're looking for someone who is comfortable operating with ambiguity, can define processes and criteria where none currently exist, and is ready to take ownership and lead as the team and site grow.
Key Responsibilities
- Build, configure, and troubleshoot desktop PCs, workstations, and peripheral hardware for data collection and AI research projects
- Set up and maintain hardware environments including monitors, cameras, sensors, and recording equipment for on-site data collection activities
- Perform hardware diagnostics, repairs, upgrades, and replacements as needed
- Image and deploy systems using standard OS and software configurations
- Support equipment logistics — packing, shipping, tracking, and inventory management across Las Vegas & Redmond locations
- Play a lead role in standing up and organizing the new Las Vegas staging warehouse, establishing workflows, layout, and inventory practices from the ground up
- Define and document criteria, standards, and procedures in situations where no prior documentation or precedent exists
- Manage and prioritize work across multiple concurrent projects, adapting quickly as priorities and timelines shift
- Help the data collection team move from reactive, one-off support toward scalable, sustainable long-term operations
- Collaborate with IT, engineering, and project teams to ensure hardware readiness ahead of project timelines
- Document hardware configurations, asset tracking, and maintenance logs accurately
- Provide informal leadership and mentorship to other technicians or contractors as the team grows, setting the tone for quality and consistency
- Escalate complex technical issues to senior engineers when necessary
Required Qualifications
- 2+ years of hands-on experience in hardware PC building, configuration, and troubleshooting
- Strong knowledge of PC components — CPUs, GPUs, RAM, storage, motherboards, power supplies, and peripherals
- Experience with OS imaging and deployment (Windows 10/11, basic Linux)
- Comfortable working with cables, racks, and physical hardware setups in lab or office environments
- Strong attention to detail and ability to follow structured setup and configuration procedures
- Demonstrated self-starter mentality — able to identify what needs to be done and take initiative without waiting for direction
- Comfortable operating in ambiguous situations, and able to define processes, criteria, and standards when no previous documentation exists
- Adaptable and flexible, able to pivot quickly as priorities, projects, or requirements change
- Proven ability to manage multiple projects simultaneously without losing track of details or deadlines
- Some leadership experience or aptitude — able to guide others, set expectations, and drive consistency across a growing team
- Reliable, punctual, and comfortable working independently with minimal supervision
- Valid driver's license and reliable transportation in the Las Vegas area
Preferred Qualifications
- Experience supporting AI, data collection, or research lab environments
- Strong interest in current AI trends & vibe-coding/agentic mindset
- Familiarity with GPU workstations (NVIDIA hardware — RTX, A-series)
- CompTIA A+ or equivalent hardware certification
- Experience with asset management systems and IT ticketing tools
- Prior experience working in a fast-paced tech or startup environment
- Experience helping stand up a new site, warehouse, or operation from scratch
Travel Requirements
- Primary location: Las Vegas, NV
Salary: $70K Annually
Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
