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Sales Development Representative

Role overview

Qualifications

  • Minimum 3 years of business-to-business sales experience
  • A track record of success and stability within sales
  • An understanding of customer-centric sales methodology
  • Experience with lead generation and closing new business

Responsibilities

  • Transactional responsibility and oversight for key customer accounts
  • Research and identify new business opportunities
  • Assist building and participate in presentations to senior managers
  • Prospecting new clients to maintain healthy relationships

About the company

Welocalize  logo

Welocalize

Business Consulting & Services

For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models. At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance. Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.

Company details

Company typeLarge
IndustryBusiness Consulting & Services
Company size1001 - 5000

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Job description

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Job Responsibilities:

The Business Development Manager (BDM) will work globally with production, marketing, operations management, and leadership to support existing and acquire new business in the target territory - legal, life sciences, or localization. This individual will first be the primary support person for existing BDD’s and will additionally have the added responsibility to grow their own book of business. This individual is an important team member, contributing to the overall customer experience through a customer-centric sales methodology. The ideal candidate is motivated and driven to learn, build a book a business, and work with a dedicated global team.  

ESSENTIAL DUTIES AND RESPONSIBILITIES  

 

As a BDM at Welocalize, your responsibilities will include: 

  
Transactional responsibility and oversight for key customer accounts, working closely with existing BDD team to ensure best in class customer care. 

Driver of CSAT scoring at account level for legal and FSI customers. 

Research and identify new business opportunities and support BDDs with data analysis. 

Assist building and participate in presentations to senior managers and decision makers. 

Draft and deliver proposals, with assistance from the wider Sales Team. 

Develop execute and maintain key account plans and reporting  

Prospecting new clients to develop and maintain a healthy working relationship with Welocalize. 

Working within and maintaining customer data in Salesforce including but not limited to sales forecasts, plans, activities, opportunities, pipelines, and related data. 

Coordinating/ responding to  RFP/RFQ/RFI responses. 

Working in a global team defining the underlying value proposition and service offerings for existing clients and new client targets. 

In conjunction with your manager, helping to generate a higher return on our sales and marketing efforts to produce a larger volume of target clients. 

In conjunction with your manager and global team, moving opportunities along the sales process to help achieve closed sales above budget (up to and including closing). 

Taking responsibility and accountability for designated clients, territories, verticals, horizontals, service offerings and projects.  

Collaborating with the global team to define internal and external expectations and aligning those to specific deliverables. 

 

QUALIFICATIONS AND REQUIRED SKILLS: 

Minimum 3 years of business-to-business sales experience in professional services or  technology solutions. 

A track record of success and stability within sales. 

An understanding and proven track record working in a customer-centric sales methodology. 

Experience with lead generation, key account targeting, qualifying and closing new business including new and existing accounts. 

 

PREFERRED QUALIFICATIONS 

5 years of enterprise-level sales experience in the localization, financial, or legal verticals. 

Demonstrated ability to create and execute on a successful business development strategy. 

Demonstrated competence in working independently to structure, negotiate, and close accounts with leading companies, particularly in the technology, manufacturing, consumer, life sciences, or legal, and finance industries. 

Strong analytical and quantitative skills; strong bias towards data-based decision making, and comfort with financial and operational analysis. 

Excellent communication and persuasion skills; demonstrated success getting buy-in for innovative and bold projects. 

Tenacity and sense of urgency; the ability to make things happen quickly with large, less nimble customers. 

 

SUPERVISORY RESPONSIBILITIES 

This role is an independent contributor and has no direct report responsibilities. 

 

EDUCATION REQUIREMENTS 

Bachelor’s degree (B.A.) or equivalent work experience. 

Additional Job Details:

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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