Logo for Surgical Affiliates Management Group, Inc.

Clinic Supervisor (Arizona)

Surgical Affiliates Management Group, Inc.

Role overview

Qualifications

  • High School Diploma or GED
  • Prior 4+ years of healthcare clinic/outpatient experience
  • 0 to 2 years of supervisory experience
  • Strong communication, organizational, and problem-solving skills

Responsibilities

  • Lead, coach, mentor, and develop clinic staff while promoting a positive team environment
  • Oversee daily clinic workflow, staffing, scheduling, and front-office operations
  • Provide guidance, training, and performance feedback to employees
  • Resolve patient concerns professionally and support a high-quality patient experience

Key facts

  • Remote from: Arizona (USA)
  • Full time
  • Mid-level (2-5 years)
  • English

Hard skills

Hospital Experience Medflow EMR

Other skills

  • Leadership
  • Team Building
  • Communication
  • Organizational Skills
  • Problem Solving
  • Customer Service
  • Emotional Intelligence
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Time Management
  • Collaboration
  • Accountability

About the company

Surgical Affiliates Management Group, Inc. logo

Surgical Affiliates Management Group, Inc.

Surgical Affiliates is the leading surgical hospitalist company focused on improving surgical quality and performance in: * Trauma Surgery * Acute Care Surgery * Orthopedic Surgery * Neurosurgery * Urology * We are the only surgical hospitalist organization with published, peer reviewed results documenting improvements in patient care, cost per case, CMI, length of stay and readmission rates. Our hospital partners recognize the need for dedicated in-house surgical teams; so that patients with emergency surgery needs receive high quality care 24/7. We focus on our hospital partners’ success which aligns well in today’s value-based purchasing environment. Our executive leadership and local medical directors champion surgical initiatives and drive hospital performance in the delivery of trauma and emergency surgery. info@samgi.com www.samgi.com

Company details

Company size51 - 200

Links

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Job description

This is a remote position.

Department: 1500 – OPERATIONS
Reports To: Director of Clinics
Employment Type: Full-Time, Hybrid - On-Site Clinic(s) and Remote Work – Travel Required

Position Summary

We are seeking motivated Clinic Supervisor to oversee daily clinic operations and support a high-performing, patient-centered team at multiple clinic locations. This position provides leadership to front-office staff, coordinates clinic workflow, supports providers, and ensures efficient, accurate, and compliant operations.
The Clinic Supervisor will serve as a key resource for employees and will work closely with providers, Revenue Cycle, and other departments to promote excellent patient service and effective clinic operations.

Key Responsibilities

  • Lead, coach, mentor, and develop clinic staff while promoting a positive and accountable team environment.
  • Oversee daily clinic workflow, staffing, scheduling, and front-office operations.
  • Create employee schedules based on provider schedules, patient volume, staffing needs, and operational requirements.
  • Monitor workflow and address issues that affect patient flow, wait times, productivity, or service.
  • Provide guidance, training, and performance feedback to employees.
  • Address employee performance concerns and assist with personnel matters in partnership with the Director of Clinics.
  • Support patient registration, scheduling, check-in/check-out, insurance verification, collections, authorizations, medical records, and EMR processes.
  • Promote effective communication and collaboration between clinic staff, providers, Revenue Cycle, and other departments.
  • Resolve patient concerns professionally and support a high-quality patient experience.
  • Monitor inventory, supplies, equipment maintenance, and other clinic resources.
  • Ensure policies, procedures, and regulatory requirements are followed.
  • Identify recurring operational issues and recommend process improvements.
  • Support satellite locations as needed.
  • Perform other duties as assigned.

The ideal candidate will demonstrate:

  • Medical office or healthcare experience.
  • Previous supervisory or leadership experience preferred.
  • Strong communication, organizational, and problem-solving skills.
  • Excellent customer service and patient-centered approach.
  • Ability to manage competing priorities in a fast-paced environment.
  • Strong judgment, professionalism, and emotional intelligence.
  • Ability to coach employees, address performance concerns, and hold staff accountable.
  • Proficiency with Microsoft Word, Excel, Outlook, Teams, and EMR systems.
  • Ability to collaborate effectively with providers, employees, Revenue Cycle, and leadership.
  • Commitment to integrity, teamwork, accountability, and excellence.

SAMGI is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Requirements

Required: High School Diploma or GED and Prior 4+ years of healthcare clinic/outpatient experience – non supervisorial and 0 to 2 years supervisorial experience.


Salary: $50,000-$53,000 Depending on experience.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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