This is a remote position.
Job Title: Sales Development Representative (SDR)
Company: Support Tech LLC
Location: Fully Remote (Global/US-Based)
Type: Full-Time
About Support Tech LLC
Support Tech LLC is a premier provider of innovative IT solutions and technical support services. We empower businesses by streamlining their technology infrastructure and providing world-class managed services. As we continue to scale, we are looking for a high-energy, disciplined, and tech-savvy Sales Development Representative to join our remote growth team.
The Role
As an SDR at Support Tech LLC, you will be the engine of our sales pipeline. This is not a "passive" sales role. We are looking for a hunter who understands the nuances of the IT industry and can navigate complex technical landscapes to identify key decision-makers.
You will execute a sophisticated, tiered outreach strategy involving LinkedIn, personalized email, and cold calling. Because this is a fully remote position, we require a self-starter who possesses the internal drive to hit KPIs without constant supervision.
Key Responsibilities
Tiered Outreach Execution: Implement a multi-channel prospecting strategy (LinkedIn, Email, and Phone) to engage potential B2B clients.
Lead Qualification: Research and identify high-potential accounts and key stakeholders (CTOs, IT Directors, VPs of Operations).
Pipeline Management: Maintain a high volume of daily activity to ensure a consistent flow of qualified meetings for our Account Executives.
Technical Conversation: Articulate Support Tech LLC’s value proposition in a way that resonates with technical and non-technical stakeholders.
CRM Hygiene: Diligently track all activities, notes, and lead statuses within our CRM to ensure no prospect falls through the cracks.
Market Feedback: Stay up-to-date on IT industry trends and competitor activity to refine your pitch and outreach scripts.
Requirements
Candidate Requirements
Experience: 1–3 years of experience as an SDR, preferably within the IT, SaaS, or Managed Services (MSP) space.
IT Literacy: A strong foundational knowledge of the IT industry. You must be comfortable discussing concepts like cloud infrastructure, cybersecurity, and managed support.
The "Tri-Factor" Outreach: Proven experience using a tiered approach. You know how to leverage LinkedIn Sales Navigator, craft high-converting cold emails, and handle objections over the phone.
Remote Discipline: A proven track record of working independently. You have a dedicated home office setup and the time-management skills to remain productive in a remote environment.
Resilience: A "thick skin" and a positive attitude. You view "no" as a step closer to "yes."
Communication: Exceptional written and verbal communication skills are non-negotiable.
Benefits
Why Support Tech LLC?
100% Remote: Work from wherever you are most productive.
Uncapped Commission: A competitive base salary with a performance-based commission structure that rewards high achievers.
Growth Path: We prioritize internal promotions. Successful SDRs at Support Tech LLC have clear pathways into Account Management or Sales Leadership.
Tech Stack: ZOHO, Apollo, Gmail
How to Apply
If you have the drive to build a pipeline from scratch and the technical knowledge to win over IT leaders, we want to hear from you.
jobs.supporttech.com
Support Tech LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary: TBD
