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JO-20253: Sales Specialist

KonnectHub

Role overview

Qualifications

  • Bachelor’s degree in Business, Marketing, or related field preferred
  • 3+ years of sales experience specifically in the outsourcing industry
  • Strong interpersonal and communication skills
  • Proficiency in CRM systems and sales software such as Zoho

Responsibilities

  • Cold emailing and outbound calling to potential leads
  • Identify and pursue new sales opportunities within the outsourcing market
  • Supervise and support junior sales staff
  • Provide timely and effective customer support

Key facts

Hard skills

Sales Development Lead Generation Cold Calling Sales Automation Software Digital Marketing

Other skills

  • Team Leadership
  • Analytical Skills
  • Communication
  • Social Skills
  • Organizational Skills
  • Teamwork

About the company

KonnectHub logo

KonnectHub

Company details

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Job description

This is a remote position.

General Description

 

We are seeking a results-driven and strategic Sales Specialist with solid experience in the outsourcing industry and proven team leadership skills. The ideal candidate will be responsible for generating new business, managing a pipeline of prospects, and leading a small team to achieve sales goals. This role requires strong communication , a deep understanding of the outsourcing market, and a passion for helping businesses grow through tailored outsourcing solutions.

 
Job Responsibilities  
1. Cold Emailing:
  • Personalize and tailor email communications to prospective clients based on their needs and business objectives.
2. Outbound Calling & Cold Calling:
  • Engage in outbound calling to potential leads with the goal of setting up appointments and closing sales.
  • Perform cold calling to prospect for new business opportunities. 
  • Address client objections and provide persuasive information to convert leads into customers.
3. Sales Development:
  • Identify and pursue new sales opportunities within the outsourcing market.
  • Develop and implement strategies for identifying and engaging prospective customers.
  • Use a consultative approach to understand customer needs and align solutions with their requirements.
  • Collaborate with marketing and other departments to fine-tune sales material and approach.
  • Conduct in-depth research on industry trends, customer preferences, and competitor activities to identify new services opportunities.
  • Utilize research insights to develop and implement sales strategies that align with market demand.
4. Lead Generation & Appointment Setting:
  • Identify potential leads through research, networking, and cold outreach.
  • Qualify leads and schedule appointments for meetings with key decision-makers, highlighting the value of our outsourcing solutions and customized service offerings.
  • Manage CRM tools to track and nurture leads through the sales funnel.
5. Digital Marketing:
  • Advise on digital marketing material content, call-to-action, and style
  • Propose different strategies for lead generation other than cold calling or telemarketing.
6. Team Management:
  • Supervise and support junior sales staff and ensure they meet their targets.
  • Provide training and mentorship to new team members on sales best practices and customer service.
  • Coordinate with internal teams to ensure a smooth sales process.
7. Customer Support:
  • Provide timely and effective customer support, answering queries and resolving issues.
  • Ensure clients have a positive experience throughout the sales cycle and post-sale support.
  • Act as a liaison between customers and the technical team to resolve service-related inquiries.
8. Quality Analysis:
  • Monitor and evaluate the quality of sales interactions and customer engagements.
9. Service Knowledge & Operational Learning:
  • Stay informed about the range of services offered, process flows, client-specific requirements, and industry best practices.
  • Effectively communicate service details to clients, adapting explanations to suit varying levels of customer understanding.
10. Sales Execution & Closing Deals:
  • Close sales deals through negotiation and clear communication.
  • Meet and exceed monthly and quarterly sales targets.
  • Develop strong, long-lasting relationships with customers to ensure repeat.


Requirements

  • Education: Bachelor’s degree in Business, Marketing, or a related field preferred. 
  • 3+ years of sales experience specifically in the outsourcing industry, with a proven track record of success in lead generation. 
  • Cold calling and closing deals. 
  • Ability to learn quickly and communicate technical specifications. 
  • Strong interpersonal and communication skills. 
  • Ability to work independently and within a team. 
  • Proficiency in CRM systems and sales software such as Zoho. 
  • Analyze sales data and generate reports analytics 
  • Utilize CRM systems to automate follow-ups, track email engagements, and optimize sales workflows. 
  • Excellent organizational skills with attention to detail. 
  • Ability to work independently, handle high-pressure situations and meet deadlines. 


Benefits

  • Permanent work from home 
  • An inclusive and supportive work environment. 
  • Competitive salary + commission structure. 
  • Opportunities for career growth and professional development. 
  • Supportive and collaborative team environment. 
  • Other benefits will be offered after the probationary period. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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