JO-20253: Sales Specialist

This is a remote position.

General Description

We are seeking a results-driven and strategic Sales Specialist with solid experience in the outsourcing industry and proven team leadership skills. The ideal candidate will be responsible for generating new business, managing a pipeline of prospects, and leading a small team to achieve sales goals. This role requires strong communication , a deep understanding of the outsourcing market, and a passion for helping businesses grow through tailored outsourcing solutions.

• Personalize and tailor email communications to prospective clients based on their needs and business objectives.
  

• Engage in outbound calling to potential leads with the goal of setting up appointments and closing sales.
  
• Perform cold calling to prospect for new business opportunities. 
  
• Address client objections and provide persuasive information to convert leads into customers.
  

• Identify and pursue new sales opportunities within the outsourcing market.
  
• Develop and implement strategies for identifying and engaging prospective customers.
  
• Use a consultative approach to understand customer needs and align solutions with their requirements.
  
• Collaborate with marketing and other departments to fine-tune sales material and approach.
  
• Conduct in-depth research on industry trends, customer preferences, and competitor activities to identify new services opportunities.
  
• Utilize research insights to develop and implement sales strategies that align with market demand.
  

• Identify potential leads through research, networking, and cold outreach.
  
• Qualify leads and schedule appointments for meetings with key decision-makers, highlighting the value of our outsourcing solutions and customized service offerings.
  
• Manage CRM tools to track and nurture leads through the sales funnel.
  

• Advise on digital marketing material content, call-to-action, and style
  
• Propose different strategies for lead generation other than cold calling or telemarketing.
  

• Supervise and support junior sales staff and ensure they meet their targets.
  
• Provide training and mentorship to new team members on sales best practices and customer service.
  
• Coordinate with internal teams to ensure a smooth sales process.
  

• Provide timely and effective customer support, answering queries and resolving issues.
  
• Ensure clients have a positive experience throughout the sales cycle and post-sale support.
  
• Act as a liaison between customers and the technical team to resolve service-related inquiries.
  

• Monitor and evaluate the quality of sales interactions and customer engagements.
  

• Stay informed about the range of services offered, process flows, client-specific requirements, and industry best practices.
  
• Effectively communicate service details to clients, adapting explanations to suit varying levels of customer understanding.
  

• Close sales deals through negotiation and clear communication.
  
• Meet and exceed monthly and quarterly sales targets.
  
• Develop strong, long-lasting relationships with customers to ensure repeat.
  

Requirements

• Education: Bachelor’s degree in Business, Marketing, or a related field preferred. 
  

• 3+ years of sales experience specifically in the outsourcing industry, with a proven track record of success in lead generation. 
  

• Cold calling and closing deals. 
  

• Ability to learn quickly and communicate technical specifications. 
  

• Strong interpersonal and communication skills. 
  

• Ability to work independently and within a team. 
  

• Proficiency in CRM systems and sales software such as Zoho. 
  

• Analyze sales data and generate reports analytics 
  

• Utilize CRM systems to automate follow-ups, track email engagements, and optimize sales workflows. 
  

• Excellent organizational skills with attention to detail. 
  

• Ability to work independently, handle high-pressure situations and meet deadlines. 
  

Benefits

• Permanent work from home 
  

• An inclusive and supportive work environment. 
  

• Competitive salary + commission structure. 
  

• Opportunities for career growth and professional development. 
  

• Supportive and collaborative team environment. 
  

• Other benefits will be offered after the probationary period.