Communications Specialist and Technical Writer

The Communications Specialist/Technical Writer plans, writes, and edits content for internal and external audiences to keep SCPO leadership and stakeholders informed of program developments, initiatives, and updates. This includes drafting executive correspondence, briefings, talking points, and scripts for SCPO leadership; developing communication plans and strategies to support program milestones, events, and cross-team initiatives; and researching, writing, and editing newsletters, fact sheets, frequently asked questions (FAQs), reports, and web content. The role ensures all content aligns with applicable VA documentation standards, including the VA Documentation Style Guide, plain language requirements, and Section 508 accessibility standards.

The Communications Specialist/Technical Writer also gathers, analyzes, and composes technical information required for user manuals, training materials, installation and administrator guides, proposals, reports, and other program deliverables developed in support of SCPO's program, data, budget, and automation initiatives. The incumbent also edits functional descriptions, system specifications, standard operating procedures (SOPs), and other technical documents to ensure accuracy, consistency, and proper use of technical or healthcare terminology to translate complex technical and clinical information into clear, readable content usable by both technical and non-technical SCPO stakeholders.

About Aptive. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class. Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply. About Aptive: Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012. Employees: 300+ nationwide.