Benefits Administrator

Client: global biotech company
Location: 100% remote from anywhere in the US
Duration: 1 year contract + extensions


We are seeking a detail-oriented and experienced U.S. Benefit Associate to manage and administer U.S.-based health and welfare programs. In this role, you will be responsible for the daily administration of the company’s US health and welfare benefit plans, ensuring accurate operations, compliance, and excellent service delivery. This role will manage routine vendor interactions, resolve escalated employee issues, maintain plan documentation, and support key annual processes such as open enrollment and compliance reporting

This position requires a strong understanding of U.S. benefit regulations, excellent communication skills, and the ability to manage benefit related activities while working with teams and vendors in different time zones.

Basic Qualification:
Master degree or Bachelor degree and 2 years of experience or Associate degree and 6 years of experience or high school diploma / GED and 8 years of experience

Day to Day Responsibilities:

• Administer US health and welfare benefit plans, including medical, dental, vision, life, disability, flexible spending accounts, and help support leave of absence and wellness.
• Monitor vendor service delivery, escalate concerns, and track resolutions.
• Respond to and resolve escalated employee benefits inquiries in a timely and accurate manner.
• Assist in coordinating and executing the annual open enrollment process.