Director, Bursar

About the Role

Nightingale Education Group is looking for a Director, Bursar to lead the daily operations of our accounts receivable and third-party billing systems — the financial engine that keeps our learners' accounts accurate, timely, and stress-free. This is a role for someone who finds genuine satisfaction in getting the numbers right, building trustworthy systems, and leading a team that treats every learner interaction as a chance to deliver excellent service. You'll oversee the Bursar's Office and play a key part in ensuring our learners, their families, and our college community can count on us.

What You'll Do

• Oversee the overall operations of learner financial services, billing and receivables, and cashiering functions
• Supervise the application of financial aid to college charges and release financial aid refunds to learners in compliance with college, federal, and state regulations
• Maintain the accuracy of charges, credits, payments, and refunds, and reconcile the accounts receivable sub-ledger to the general ledger
• Administer and coordinate reconciliations, including direct loan records and drawdowns, cash payments, and institutional loans
• Oversee daily refunding of credit balances, direct deposit recordkeeping, and resolution of deposit returns
• Administer the SIS system to ensure accurate processing and posting of revenue and fees
• Provide periodic reports on receipts and technical information to the college community and external funding agencies
• Recommend and help shape college financial policies and procedures; may serve on planning and policy committees
• Champion customer-oriented service for learners, parents, collaborators, and outside customers
• Partner with internal and external auditors, providing access to accounting records as needed
• Direct the implementation and recordkeeping of internal and external lending programs
• Set organizational goals and strategic plans for the Bursar's Office, and evaluate operational effectiveness
• Build and staff an effective team structure, including recruiting, training, supervising, and evaluating staff
• Develop and manage the department's annual budget and conduct cost/productivity analyses
• Represent the College to internal divisions and external partners — government agencies, vendors, learners, and families
• Plan and implement strategies for generating resources and revenue for the organization

What You Bring

Minimum Qualifications:

• Bachelor's degree in accounting or a related business field
• 4+ years of experience in accounting or bursar operations, including at least 1 year in a supervisory role
• Working knowledge of federal and state financial regulations and university financial policies and procedures
• Skill in budget preparation and fiscal management
• Solid grounding in cashiering, cash management, and accounts receivable principles and practices
• Strong independent judgment and the ability to communicate technical information clearly, including in written reports
• A customer-service mindset, with the ability to re-engineer processes and implement new strategies
• Experience supervising and developing staff, including organizing and prioritizing team workloads
• Excellent interpersonal and community-relations skills, with the ability to work effectively across a diverse community
• Ability to design and administer complex recordkeeping systems and procedures
• Familiarity with financial software used to build and present complex reports, comparisons, and projections

Why Nightingale

At Nightingale, we're not just running a college — we're building a high-impact community. As Director, Bursar, you'll be a trusted steward of institutional and learner funds, resolving complex issues with autonomy and helping ensure every learner's financial experience reflects the same care we bring to their education.