ISD (Instructional System Designer

Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Instructional Course Design & Maintenance Support Team supporting the U.S. Naval Community College (USNCC).

*This position is contingent on the award of a federal contract

Key Responsibilities:

• Design, develop, and maintain fully online asynchronous, competency-based, credit-bearing, and non-credit-bearing courses within the USNCC Learning Management System (LMS).
• Collaborate with USNCC faculty and Subject Matter Experts (SMEs) to develop curriculum aligned with learning outcomes and best practices in instructional design.
• Create course design maps, storyboards, assessment strategies, instructional content, multimedia assets, instructor guides, and learner resources.
• Design, develop, and maintain online student orientation, faculty training, and community hub sites.
• Build and migrate content into LMS platforms while ensuring SCORM/xAPI compliance and usability standards. 
• Develop accessibility-compliant instructional materials meeting WCAG 2.1 AA standards and Universal Design for Learning (UDL) principles.
• Conduct quality assurance reviews, testing, and reporting prior to course launches.
• Maintain course content, update links and resources, revise modules, and ensure continued compliance with USNCC and Department of Defense standards. 
• Provide project management support including status reporting, stakeholder meetings, planning, scheduling, and documentation. 
• Deliver technical support to faculty and students, including LMS navigation, account access, multimedia troubleshooting, accessibility support, and communication tool assistance.
• Support a 24/7 learning environment with timely responses to faculty and student support requests. 
• Generate weekly and monthly reports related to course development, maintenance, and help desk operations. 

Minimum Qualifications:

• Minimum seven (7) years of demonstrated experience developing online asynchronous and competency-based education (CBE) courses for accredited colleges, universities, or military-affiliated educational institutions. 
• Minimum seven (7) years of experience applying adult learning (andragogical) best practices in instructional design for working adult learners. 
• Minimum seven (7) years of experience developing faculty development and online pedagogy training programs. 
• Minimum seven (7) years of experience designing student success and online learning readiness courses.
• Minimum seven (7) years of experience operating, building, and maintaining Learning Management Systems (LMS) within higher education or government training environments. 
• Ability to obtain and maintain required government background investigations and credentialing requirements. 
• U.S. citizenship or lawful permanent resident status meeting federal requirements. 

Preferred Qualifications: 

• Experience supporting Department of Defense (DoD), Navy, or military educational programs. 
• Advanced experience with Canvas, Blackboard, Moodle, or comparable LMS platforms. 
• Experience developing multimedia learning content, simulations, scenario-based training, and interactive educational technologies. 
• Knowledge of WCAG accessibility standards, UDL principles, SCORM, and xAPI requirements. 
• Experience managing remote instructional design teams and complex educational development projects. 
• Current Secret or Top Secret security clearance.

Benefits (Federal)

• 15 Days of Paid Time Off
• 11 Paid Holidays
• 401(k) Retirement Plan with Company Match
• Medical, Dental, and Vision Insurance
• Employee Referral Program
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Wellness Program
• Multiple Voluntary Benefit Options 

About Us

The Oneida ESC Group is a family of companies owned by the Oneida Nation of Wisconsin that delivers customer-focused engineering, science, information technology, and professional services worldwide.

Our family of companies includes:

• Oneida ESC Group (OESC)
• Oneida Professional Services (OPS)
• Oneida Total Integrated Enterprises (OTIE)
• Mission Support Services (MS2)
• Sustainment & Restoration Services (SRS)
• Oneida Engineering Solutions (OES)
• General Mechanical Corporation (GMC)
• LG2 Environmental Solutions (LG2)
• Oneida Environmental (OE) 

We integrate our staff for dedicated, cooperative, and mission-focused service delivery that supports our customers' critical objectives. 

Equal Employment Opportunity

Oneida ESC Group is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. Employment decisions are based solely on qualifications, merit, and business needs. Oneida ESC Group participates in E-Verify and provides reasonable accommodations for qualified applicants and employees with disabilities.