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Sales Manager, Mid Market Expansion

Role overview

Qualifications

  • Managed Account Executives for 2+ years in a high growth startup
  • Experience in growing revenue within existing accounts
  • Managed teams selling into organizations with 1,000 to 5,000 employees
  • Rigorous about forecasting, pipeline management, and deal inspection

Responsibilities

  • Lead and develop a team of Account Executives managing expansion within mid-market accounts
  • Drive accurate forecasting and disciplined pipeline management across your team's book of business
  • Coach your team through multi-stakeholder deal cycles
  • Build account plans that identify expansion opportunities within existing accounts

Key facts

Other skills

  • Team Management
  • Coaching
  • Forecasting
  • Collaboration

About the company

Scribe logo

Scribe

Computer Software / SaaS

Scribe saves you 20+ hours a month in explaining, training & answering “quick" questions. Scribe auto-generates step-by-step guides, complete with text and screenshots. Share what you know without losing another minute. Just click record then go through your process. Scribe creates your guide in seconds. (Yep… it’s REALLY that easy!) Are you ready to… ✅ Save time: Document your processes 15x faster. No more writing steps or uploading screenshots. ✅ Spread knowledge: Find answers to your questions 67% faster. ✅ Increase success: Boost your team’s productivity by 25%. Your colleagues, customers, friends… grandparents (you get the picture 😉) have questions. Show them how it’s done while getting things done.

Company details

Company typeStartup
IndustryComputer Software / SaaS
Company size11 - 50

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Job description

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

📌 About the Role

As Manager, Mid-Market Expansion Sales, you'll lead a team of Account Executives responsible for growing Scribe's existing customer relationships across mid-market accounts. You'll coach your team as they introduce new products and capabilities to organizations with 250 to 1,500 employees, helping customers get more value out of Scribe while building a repeatable, scalable expansion motion for this segment.

Note: Expansion at Scribe is not a traditional Account Management role. Approximately 75% of pipeline is outbound-sourced, requiring proactive prospecting within existing customer accounts, building relationships with senior executive stakeholders, and creating new expansion opportunities. The day-to-day work is much more closely aligned with a New Biz AE, than a conventional Account Manager, with a strong emphasis on pipeline generation, strategic hunting, and closing net-new expansion business.

🛠️ What You'll Do

  • Lead and develop a team of Account Executives managing expansion within Scribe's existing mid-market accounts

  • Drive accurate forecasting and disciplined pipeline management across your team's book of business

  • Coach your team through multi-stakeholder deal cycles, helping them build relationships across the accounts they manage

  • Build account plans that identify expansion opportunities and position additional Scribe products to new buyers within existing accounts

  • Partner with Customer Success, Product Marketing, RevOps, Enablement, and Product to equip your team to deliver strong customer outcomes while growing revenue

  • Establish the coaching, enablement, and development practices that turn mid-market expansion into a repeatable, world class motion

  • Get embedded in your team's deals and customer strategy, providing hands on support at critical moments in the sales cycle

🔍 What We're Looking For

  • You've managed Account Executives for 2+ years, ideally inside a high growth startup

  • You've led AEs who grew revenue within existing accounts, not just closed net new logos

  • You've managed teams selling into organizations with 1,000 to 5,000 employees

  • You've coached AEs through multi-stakeholder deal cycles and know how to help them navigate buying groups beyond a single champion

  • You've led teams expanding existing accounts through net new product and platform sales, not renewals

  • You're rigorous about forecasting, pipeline management, and deal inspection, and know how to build that rigor without slowing your team down

📍 Location

Fully remote. Open to candidates anywhere in the U.S.

💰 Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

🎁 Benefits

  • Health, dental, and vision insurance for you and your dependents

  • Flexible paid time off and company holidays

  • 401(k)

  • Paid parental leave

  • Daily catered lunch (SF office)

  • Commuter benefits

  • Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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