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Business Development Representative

Verint

Role overview

Qualifications

  • Bachelor’s degree or equivalent experience in business
  • 1-3 years’ experience in Business Development, Sales or like function
  • Ability to articulate business value aligned to a prospect’s critical business issues
  • Excellent communicator, comfortable speaking with senior stakeholders

Responsibilities

  • Build healthy pipeline through outbound channels including telephone and email
  • Discover the customers’/prospects’ business initiatives and develop strategies to maximize selling opportunities
  • Uncover and qualify ideal customer profile prospects
  • Handover qualified leads to our Account Executives

Key facts

Hard skills

Business Development Pipeline Planning Salesforce Account Management Customer Engagement Small Business Sales

Other skills

  • Sales
  • Communication
  • Problem Solving
  • Collaboration
  • Curiosity

About the company

Verint logo

Verint

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

Company details

Company size5001 - 10000

Links

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Job description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
 
Overview of Job Function:

Verint is currently seeking a talented and energetic individual as a Business Development representative to play a key role on our Americas team.  As a Business Development Representative (BDR), you will be responsible for sourcing, targeting, and making initial contact with customers and prospects. This role plays an important part in representing our brand and solutions with direct impact on growth. You will manage your pipeline through target development, campaign follow-up, new opportunity generation, personalized and creative outreach, and hand-offs to sales after qualification. This role works cross-functionally and coordinates with sales, go-to-market and throughout the marketing organization. We're looking for a collaborative, ambitious self-starter who has a passion for driving business results.

Principal Duties and Essential Responsibilities:

  • Build healthy pipeline through outbound channels including telephone and email as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events.
  • Discover the customers’/prospects’ business initiatives and develop strategies to maximize selling opportunities.
  • Uncover and qualify ideal customer profile prospects.
  • Account mapping and contact acquisition to ensure we know the right stakeholders.
  • Handover qualified leads to our Account Executives.
  • Build sales cadences and nurture flows for targets throughout the buying process.
  • Maintain a thorough knowledge of Verint products and technology, as well as industry trends.
  • Speak to value of Verint solutions and build credibility and trust with prospects/customers as well as internal and external partners.
  • Provide routine updates to Salesforce.com with account activity and status.

Minimum Requirements:

  • Bachelor’s degree or equivalent experience in business.
  • 1-3 years’ experience in Business Development, Sales or like function.
  • Ability to articulate business value aligned to a prospect’s critical business issues.
  • Driven and motivated individual that is willing to put in the effort to become successful.
  • The desire to become an expert within the field.
  • Excellent communicator, comfortable speaking with to senior stakeholders.
  • Can-do attitude and a problem solver.
  • Curious by nature and willing to learn new things.
  • Experience with Salesforce and Outreach.io is a plus.
  • B2B sales experience is a plus, but not required.
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
     

#LI-BM1

MIN: $65K

MAX: $80K

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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