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Technical Consultant

Role overview

Responsibilities

  • Participate in the full software development lifecycle
  • Conduct requirements analysis, design, development, testing, deployment, and production support
  • Collaborate with cross-functional teams to build scalable and reliable product features

About the company

Verint logo

Verint

Computer Software / SaaS

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

Company details

IndustryComputer Software / SaaS
Company size5001 - 10000

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Job description

The Technical Consultant L2 plays a key role in delivering high-quality software solutions by participating in the full software development lifecycle, including requirements analysis, design, development, testing, deployment, and production support. The role works collaboratively with cross-functional teams to build scalable, reliable, and customer-focused product features while continuously improving technical skills and adopting new technologies.

This position offers an opportunity to work with modern web technologies, cloud platforms, DevOps practices, and agile development methodologies in a fast-paced engineering environment.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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