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Principal Engineer, Software

Verint

Role overview

Qualifications

  • 8+ years of experience in design and architecture of large-scale applications
  • Bachelor's Degree in Computer Science, Engineering, related field
  • Experience developing quality into the entire system
  • Excellent problem-solving skills

Responsibilities

  • Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features
  • Mentor and train other engineers on design techniques, test automation methodologies, and coding standards
  • Lead and promote best practices in automated testing and continuous integration
  • Improve architecture and code base to be scalable to support growth

Key facts

  • Remote from: Georgia (USA)
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Forecasting
  • Scheduling
  • Problem Solving
  • Communication
  • Time Management
  • Organizational Skills

About the company

Verint logo

Verint

Computer Software / SaaS

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

Company details

IndustryComputer Software / SaaS
Company size5001 - 10000

Links

Website LinkedIn See all jobs

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Job description

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function

Verint’s Principal Software Engineer designs and develops key cloud-first, full-stack software products. This role works with Product Management, Development, Operations and Client Services teams to develop creative solutions satisfying technical and business requirements. Additionally, the role provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team.

Principal Duties and Essential Responsibilities:

  • Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features
  • Help foster the culture of creativity and excellence through technical innovations and thought leadership
  • Mentor and train other engineers on design techniques, test automation methodologies and coding standards
  • Lead and promote best practices in automated testing and continuous integration
  • Improve architecture and code base to be scalable to support growth 
  • Detail oriented and highly organized with the ability to manage multiple priorities
  • Excellent organization, time management, and project leadership skills
  • Adheres to strict deliverable deadlines while able to multi-task
  • Responsible for architecting applications for the cloud

Minimum Requirements:

  • 8+ years of experience in design and architect of large-scale applications
  • Bachelor's Degree in Computer Science, Engineering, related field
  • Experience developing quality into the entire system
  • Proven track record of delivering complex projects on time and providing technical leadership on cutting-edge software development projects
  • Hands-on experience, across full technology stack, in developing and architecting web applications that are scalable for large enterprise customers
  • Excellent problem-solving skills
  • Able to troubleshoot and identify root causes of issues while liaising with engineering teams, support and end customers
  • Experience of full stack development
  • Experience of Node.js and/or Java programming language
  • Familiarity with JavaScript UI library such as React, Angular or Vue
  • Experience with containerized runtime environments: Docker, Kubernetes 
  • Experience with one of the Cloud hosting services: AWS, Azure, or GCP
  • Experience with REST API and microservice applications
  • Experience with SQL/NoSQL databases
  • Experience with GIT
  • Familiarity with test automation tools 
  • Familiar with enterprise application security best practices
  • Excellent written and verbal communication skills.
  • Exposure to automation, exploratory, and modern testing techniques
  • Able to provide technical and professional leadership to other developers
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, and SS verification

Preferred Requirements:

  • Master's Degree in Computer Science, Engineering, related field
  • Understanding of Workforce Management (WFM), forecasting and scheduling.

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MAX: 206K

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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