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Engineer, QA Automation

Role overview

Qualifications

  • BS degree in Computer Science or equivalent work experience
  • 3 years’ experience in software testing, with at least 1+ years in automation testing
  • Experience with Page Object Model design patterns in Selenium
  • Experience writing behavior driven Gherkin tests

Responsibilities

  • Design, develop, and implement automated testing of desktop applications, web applications and backend services
  • Maintain technology expertise, research, and apply state-of-the-art automated software testing tools and practices
  • Develop and execute software test plans and procedures
  • Prepare reports on overall test progress and regression

About the company

Verint logo

Verint

Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com

Company details

Company size5001 - 10000

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Job description

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview of Job Function:

Responsible for developing and executing comprehensive suites of automation test plans and test cases, maintaining, and adding to existing automation framework, continued evaluation of test cases for inclusion in regression, automation for newly integrated features, and development of toolsets to augment QA and Development testing.

Principal Duties and Essential Responsibilities:

  • Design, develop, and implement, automated testing of desktop applications, web applications and backend services.
  • Maintain technology expertise, research, and apply state-of-the-art automated software testing tools and practices.
  • Develop and execute software test plans and procedures.
  • Design, develop and administer usability testing scenarios
  • Conduct testing and present detailed test/defect analysis to the development team.
  • Prepare reports on overall test progress and regression.
  • Participate in team reviews of product and test design.
  • Interact with customers as required to refine usability requirements.

Minimum Requirements:

  • BS degree in Computer Science or equivalent work experience.
  • 3 years’ experience in software testing, with at least 1+ years of experience in automation testing, performance tools, and frameworks.
  • Experience with Page Object Model design patterns in Selenium.
  • Experience writing behavior driven Gherkin tests.
  • Experience writing code in C#, Java, or similar language.
  • Demonstrated skill in designing test suites and test techniques.
  • Thorough understanding of usability issues.
  • Experience detailing and communicating directly with software development teams.
  • This is a remote US-MD role but is required to be located near the Verint Columbia, MD office to work in the labs on occasion (up to once a month), attend business and collaboration meetings.
  • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements:

  • Experience Testing APIs.
  • Experience using GitHub or similar source control platforms.
  • Experience writing SQL Queries.
  • Experience using various AI Tools/Agents.

MIN: 86k

MAX: 96K

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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