Associate, System Administrator (Philippines)

Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has an Associate, System Administrator role available. Only candidates located in the Philippines to apply.

Job Summary:

This role is responsible for day-to-day user access administration and basic system maintenance within Oracle E-Business Suite. This role focuses on user provisioning and deprovisioning, maintaining access controls, and performing minor configuration updates (e.g., Purchasing ship-to locations). The position provides first-level support to end users, ensures compliance with access policies, and maintains accurate documentation of system changes.

Key Accountabilities:

• Manage Oracle EBS user access, including user creation, modification, and deactivation, ensuring alignment with company policies. 
• Maintain and update user roles and responsibilities based on approved requests, ensuring compliance with segregation of duties and audit requirements. 
• Perform basic Oracle system maintenance, including minor configuration updates (e.g., Purchasing ship-to locations, lookup values, profile options as assigned). 
• Provide end-user support for access-related issues and general Oracle navigation questions; log and track incidents to resolution. 
• Assist with access reviews and audits (SOX controls) by validating user roles and supporting documentation. 
• Maintain documentation for user access procedures, configuration updates, and standard operating processes. 
• Support routine system monitoring and escalate issues to technical teams when necessary. 
• Perform other duties as assigned. 

Qualifications:

• Bachelor’s degree in Information Systems, Finance, Accounting, or related field (or equivalent experience)

• Basic knowledge of Oracle EBS or similar ERP systems preferred
• Familiarity with user access management concepts
• With 2 - 4 years of experience in Oracle EBS support or user access administration
• Experience with user provisioning/deprovisioning and basic system maintenance
• Amenable to work in EST
• Must be flexible with the schedule, including weekends and holidays when required based on operational needs

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