Logo for Holland America Line

Personal Cruise Consultant (Virtual)

Role overview

Qualifications

  • Minimum 1 year of sales experience (3+ years outbound preferred)
  • Strong communication and relationship-building skills
  • Ability to multitask in a fast-paced sales environment
  • Comfortable with computer systems, phone software, and CRM tools

Responsibilities

  • Make 70+ outbound calls and 100+ emails per day
  • Engage warm leads and build long-term relationships that drive repeat and referral business
  • Sell consultatively using strong listening and discovery skills
  • Manage your book of business and encourage repeat bookings

Key facts

Other skills

  • Sales
  • Relationship Building
  • Communication
  • Multitasking
  • Teamwork
  • Customer Service
  • Time Management
  • Detail Oriented

About the company

Holland America Line logo

Holland America Line

Travel & Tourism

For 150 years, Holland America Line has been a recognized leader in cruising, taking our guests to exotic destinations around the world. We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Today, Holland America Line's fleet of 11 modern classic ships offers more than 500 sailings a year visiting all seven continents. Cruises include both popular and less-traveled ports in the Caribbean, Alaska, Europe, Mexico, South America, the Panama Canal, Australia, New Zealand and Asia — as well as unique voyages to the Amazon, Antarctica and our extended Grand Voyages. We are actively recruiting skilled professionals who want to join our vibrant team! We have a variety of exciting perks such as Time off benefits - paid vacation & sick time, Travel - travel & cruise perks, Health -medical, dental & vision plans, Wellness programs, Tuition Reimbursement, 401K and Profit Sharing Plans, Flexible Scheduling, Training - our in-house Discover U offers a full array of training courses, Rewards & Incentives such as commuting subsidies.

Company details

Company typeLarge
IndustryTravel & Tourism
Company size10001

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Job description

Holland America Line is hiring motivated, people‑focused Outbound Personal Cruise Consultants to help guests plan unforgettable vacations from the comfort of your home. If you’re energized by sales, enjoy building guest relationships, and want a career with strong earning potential, this is an excellent opportunity. First‑year performers typically earn around $50K, with top performers reaching $80K. Experienced consultants earn $65K–$100K+.

You’ll work warm leads from a guaranteed database of interested guests and build long‑term relationships that fuel repeat and referral business.

 

Why You’ll Love This Job

  • Warm leads provided — you’ll connect with guests who have already expressed interest in cruising.
  • High earning potential — first‑year agents average ~$50K, top performers reach $80K, and experienced consultants earn $65K–$100K+.
  • Relationship‑driven work — help guests plan memorable vacations while building lasting connections.
  • Fully remote — enjoy a professional career from home with company‑provided equipment.
  • Real growth opportunities — structured training, support, and strong earning progression as your book of business expands.
  • Amazing travel perks — discounted cruises and benefits for you and your family.
  • Supportive, team‑oriented culture — be part of a respected brand that values service, teamwork, and doing the right thing.

 

What You’ll Do

  • Make 70+ outbound calls and 100+ emails per day
  • Engage warm leads and build long‑term relationships that drive repeat and referral business
  • Sell consultatively using strong listening and discovery skills
  • Manage your book of business and encourage repeat bookings
  • Meet or exceed daily and monthly sales metrics

 

What You Bring

  • Minimum 1 year of sales experience (3+ years outbound preferred)
  • Strong communication and relationship‑building skills
  • Ability to multitask in a fast‑paced sales environment
  • Comfortable with computer systems, phone software, and CRM tools
  • A driven, high‑energy mindset and desire to exceed goals

 

Schedule

  • Training starts October 2026
  • Training: Monday–Friday, 8 AM–4:30 PM PST (5 weeks)
  • Post‑training: 8‑hour shift between 7 AM–6 PM PST, Monday–Friday
  • Weekends as needed

 

Remote Work Requirements

  • High‑speed Cable or Fiber internet (no satellite or mobile)
  • Minimum speeds: 50 Mbps down / 12 Mbps up
  • Must use a hardwired Ethernet connection (Wi‑Fi not compatible)
  • Quiet working environment.

Not eligible for candidates residing in: AR, CA, CT, DE, HI, ME, MN, NH, NY, OK, OR, SD, VT, WA, WV, WY.

 

Benefits

  • Travel privileges for you and your family
  • Health benefits
  • 401(k)
  • Employee Stock Purchase Plan
  • Training, development, and tuition assistance

 

Ready to Start a High‑Earning Remote Sales Career?

Apply today and take the next step toward joining the Holland America Line team!

 

 

#LI-BM1

#LI-Remote

#HAL

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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