Holland America Line
Travel & Tourism
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Work from Home Sales Agent – Holland America Line October 2026 Training Class
Turn Travel Dreams into Reality — From the Comfort of Home
Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.
Holland America Line is a premium cruise brand for explorers, foodies, and music lovers looking to see the world in style. We’re searching for passionate Reservation Sales Agents who are ready to help guests plan unforgettable vacations — while working remotely!
As a Reservation Sales Agent, you’ll handle inbound calls from Consumers and Travel Advisors, turning inquiries into bookings. You’ll sell cruises, upgrades, and add-ons using your expert product knowledge and strong sales skills. Top performers earn more — sales calls are prioritized for high-converting agents.
Not eligible for candidates residing in:AR, CA, DE, HI, ME, NH, NY, OK, OR, SD, VT, WA, WV & WY
What You’ll Do
Sell cruises and travel packages directly to consumers and advisors
Convert calls into bookings and maximize revenue through upselling
Provide top-tier service and first-call resolution for reservation questions
Work independently while hitting sales, quality, availability and adherence targets
Leverage our tools to create exceptional guest experiences
What You’ll Bring
One-year minimum of sales experience
Strong communication skills
Passion for helping people
Ability to work from home with reliable high-speed internet
Basic computer proficiency
Travel industry or call center experience a plus
Remote Work Requirements
High‑speed Cable or Fiber internet (no satellite or mobile)
Minimum speeds: 50 Mbps down / 12 Mbps up
Must use a hardwired Ethernet connection (Wi‑Fi not compatible)
Schedule
Full-time, starting October 19, 2026
Shifts: Mon–Fri (10:30AM–7:00PM or 10:45AM–7:15PM PST), plus 6 weekend days/quarter
Limited PTO during peak season (Jan–Feb); holiday & mandatory OT may apply
Perks & Pay
$15/hour base + eligibility for monthly sales incentives
Cruise travel benefits for you, your family, and friends
Health and Welfare Benefits (Medical, Vision, Dental)
401(k)
Employee Stock Purchase Plan
All equipment provided
Training & Professional Development
Tuition & Professional Certification Reimbursement
Our Culture…Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.hollandamerica.com/en_US/our-company/mission-values.html
Holland America Line is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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