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Order Management Associate 1

Role overview

Qualifications

  • High School Diploma or equivalent
  • 1-3 years of experience
  • Fluent English required

Responsibilities

  • Receive purchase orders electronically from distributors and enter them into the order management system
  • Handle pricing and availability inquiries and cross-reference requests from customers
  • Provide follow-up on orders to ensure timely and accurate delivery
  • Process transactions such as expedites and document reprints

Key facts

Hard skills

Other skills

  • Order Entry
  • Customer Service
  • Collaboration
  • Communication
  • Problem Solving

About the company

Panduit logo

Panduit

Electronic Equipment, Instruments & Components

Panduit was born from innovation. In 1955, we launched our first product: Panduct Wiring Duct, a new invention that uniquely organized control panel wiring and allowed new wires to be added quickly and neatly. Since that time Panduit has introduced thousands of problem solving new products and remained committed to providing innovative electrical and network infrastructure solutions. Today, customers look to Panduit as a trusted advisor who works with them to address their most critical business challenges within their Data Center, Enterprise, and Industrial environments. Our proven reputation for quality and technology leadership coupled with a robust ecosystem of partners across the world enables Panduit to deliver comprehensive solutions that unify the physical infrastructure to help our customers achieve operational and financial goals.

Company details

Company typeLarge
IndustryElectronic Equipment, Instruments & Components
Company size1001 - 5000

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Job description

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!




At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

The Order Management Associate handles the entry of distributor orders into order management system and provides order maintenance as required.

What will you do:

  • Order Management: Receive purchase orders electronically from distributors or approved purchasers and enter them into the order management system. Enter sample orders for internal customers in various non-commercial groups.

  • Specialized Roles: The International Shipment Coordinator prepares export documents for freight carriers and coordinates shipments. The EDI Administrator manages the auto ship and debit account correction process for EDI system orders and resolves order-related discrepancies. The Namer distributes workload from the customer service mailbox into different workflow queues.

  • Customer Requests: Handle pricing and availability inquiries, as well as cross-reference requests from customers. (

  • Order Follow-up: Provide follow-up on orders to ensure timely and accurate delivery. Resolve issues related to delivery delays, price discrepancies, part number changes, etc.

  • Additional Transactions: Process transactions such as expedites, document reprints, creation of certificates of compliance, and other required documentation.

What will you bring:

  • Required Degree: High School Diploma or equivalent.

  • Years of Experience: 1-3 years of experience

  • Fluent English required

What We Can Offer You 

  • Hybrid work scheme

  • Career growth and development opportunities 

  • Collaborative culture of accountability focused on innovation and working smarter

  • A workplace experience centered on work-life balance, well-being, and personal growth, within a positive and respectful environment supported by strong leadership.

  • Competitive benefits package designed to support employees and their families.

  • Employee and Family Assistance Program offering emotional, legal, and financial support resources

Making the connections that matter.  Join us and apply online to be part of the Panduit team. We believe great ideas thrive when team members know they are welcomed, valued, and empowered. We are committed to fostering a workplace culture where inclusion, belonging, and accountability are woven into everything we do. All roles, including remote positions, require an in-person interview as part of the recruiting process. 

Work Shift 

Day (Mexico)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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